Freight Broker
Cedar Rapids, IA
About CRST
CRST is one of the nation's largest privately held transportation and logistics companies. Since 1955, we've helped customers move freight across North America through a broad range of transportation solutions while staying focused on safety, service and delivering on our commitments.
This role supports CRST's Capacity Solutions team, our brokerage and managed transportation business. Capacity Solutions helps customers keep freight moving by combining CRST assets with a large network of carrier partners to deliver flexible transportation solutions across North America.
The Opportunity
We're looking for a Freight Broker to build carrier relationships, cover freight and help customers keep their supply chains moving. This is a relationship-driven sales role where success comes from your ability to negotiate, solve problems, make quick decisions and build a strong network of carrier partners. If you're competitive, motivated by results and willing to put in the work, you'll have the opportunity to grow your earnings, expand your responsibilities and build a long-term career within CRST.
How You'll Work
- Location: Onsite in Cedar Rapids, IA
- Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.
- Additional Schedule Expectations: Rotating Saturday coverage and two holidays per year
- Compensation: Competitive compensation package. Additional details will be discussed with qualified candidates during the interview process.
- Incentive Eligibility: Eligible for performance-based commission opportunities tied to individual and team results
- Benefits: Comprehensive package including medical, dental and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays and parental leave; plus additional voluntary benefits and employee discounts
What You'll Do
- Source, onboard and manage third-party carrier relationships across CRST's brokerage network
- Negotiate carrier rates while protecting margin and service expectations
- Match available carrier capacity with customer freight needs
- Use transportation management and brokerage systems to execute and track shipments
- Communicate with carriers, dispatchers, drivers and internal teams throughout the shipment lifecycle
- Resolve service issues and keep stakeholders informed when disruptions occur
- Monitor carrier performance, market conditions and capacity trends
- Support teammates with carrier coverage needs across regions when necessary
- Build long-term carrier partnerships that create repeat business opportunities
- Track performance metrics related to margin, service and carrier utilization
What Great Looks Like
- Carriers answer your calls because you've built strong relationships and earned their trust
- Freight gets covered quickly, even when capacity is tight
- Margin goals are consistently achieved without sacrificing service
- Customers and teammates receive timely, accurate communication
- Problems are solved before they become larger issues
- You become a trusted resource for both carrier partners and internal teams
What You Bring
- Strong communication and relationship-building skills
- Confidence speaking with people, negotiating and building trust
- A competitive mindset and the drive to achieve results
- Ability to work in a fast-paced environment while managing multiple priorities
- Strong problem-solving and decision-making skills
- Comfort learning new systems and technology
- Ability to work independently and take initiative
- High school diploma or equivalent
Going the Extra Mile
- Bachelor's degree or equivalent experience
- Prior experience in sales, recruiting, customer service, brokerage or another performance-based environment
- Experience working in transportation, logistics or supply chain operations
- Experience building customer or vendor relationships
- Experience working in a role measured by goals, performance metrics or commission-based results
Core Values
- Safety at the Core of All We Do
- Integrity in Every Decision and Action
- Commitment to the Success of Employees, Customers, Agents, Contractors and Communities
Equal Opportunity Employer: CRST The Transportation Solution, Inc. is an equal opportunity employer. The Company prohibits unlawful discrimination against any applicant or employee based on race (including hair texture and protective hairstyles), color, religion, creed, religious practices, sex (including pregnancy, childbirth, breastfeeding, reproductive health decision-making, sexual orientation, gender identity, gender expression, and related conditions), national origin, ancestry, age, disability, genetic information, military status, veteran status, marital status, or any other status protected by applicable federal, state, or local law.