Job Title: Desktop Support Backfill Engineer
Location: 305 Church at North Hills Street Suite 1150 Raleigh, NC 27609
Job Type: Part-Time / On-Call
Roles & Responsibilities:
SCCM administration and support
Troubleshoot blue screen errors
Video conference room support
Handle ServiceNow service requests and incident tickets
Active Directory management
Adherence to SLAs and incident management processes
Inventory management
Mobile Device Management (MDM), Microsoft Intune, and Autopilot
Hardware break/fix support
Network printer support