POSITION TITLE: Dock Staff REPORTS TO: Dock Manager
To complete the day-to-day tasking at assigned Freedom Boat Club locations. To ensure complete member satisfaction through staff attitude, professionalism, and work quality excellence. To provide Red Carpet Service to all FBC members. To be a strong team player and able to work hard during fast paced conditions.
JOB DUTIES/RESPONSIBILITIES:
· Clean and sanitize every boat, every compartment, after every use
· Open and close the club ensuring everything is accounted for and secured
· Wipe down condensation every morning while completing morning operations checks
· Conduct morning maintenance app inspections during the 1 hour before reservations
· Comfortable moving boats around the slips and to the fuel dock
· Completely check members in and out properly
· Recover fuel fees from members
· Use of different tech to view reservations, make confirmation calls, and get members on boats from the waitlist
· Check daily usage at the end of the day to ensure no fuel was missed and all boats checked in correctly
· Report damage and fill out incident reports when required
· Complete weekly deep cleaning and inspections
· Change props and minor mechanical issues as needed
· Additional tasks as designated by supervisors
· Always put safety 1st
REQUIREMENTS:
· Maintain a professional appearance in accordance with company policy
· NASBLA boating safety course, can be completed during onboarding process
· Able work on your feet and work in all weather conditions
· Be team-oriented, self-motivated, and process driven
· Must be able to lift 30lbs and bend to get in to hard-to-reach places
· Be able to lead by example and be a complete team player
· Devotion to learning product knowledge
· Knowledge of small boat operations preferred by not required
· Have a strong attention to details· Applicants must be at least 17 years of age
· Working weekends and holidays are requirements and expected
Freedom Boat Club of Greater Boston & Cape CodFreedom Boat Club of Ocean and Monmouth Counties, New Jersey
We are a Freedom Boat Club franchise owned and operated by the Carrick Group LLC/M&M Jersey Marine LLC. We operate 20 Massachusetts club locations and nine New Jersey (north Jersey shore) club locations with our operations center located in Plymouth, MA.
Freedom Boat Club is the world's oldest and largest membership boat club with over 30 years of experience offering members access to over 400 locations in the U.S., Canada and Europe. We take care of the maintenance, cleaning, repair, insurance and storage. The fleet includes bowriders, pontoons, and center console fishing boats.
https://www.freedomboatclub.com/We work in this field because it’s fun!Solitude. Fishing. Adventure. Sandbars. Sightseeing. Watersports. Family Time.
This is why we do it. We do it for the fun. We do it for the firsts. We do it because we love to see the smiles, the pictures, the fish, and the accomplishment. We truly get joy from witnessing the joy we bring to others. Some would say we work so you can play. While we don’t disagree, we don’t always feel like what we do is work. We’re pretty committed to the concept of successful and casual. Suits and ties have no place here, we traded those in long ago for boat shoes and sunscreen.