Highlights
Adhere to assigned work schedules, including start times, break periods, and lunch schedules. 1-2 years of experience in Fraud Prevention, Risk Operations, Chargebacks, Customer Disputes, or a related field preferred.
Numbers & Facts
| Location | Overland Park, KS |
| Industry | Staffing/Employment Agencies |
| Salary | $20 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
Description
PAY RANGE:
$20.00 to $22.00 / Hour
WORK LOCATION & SCHEDULE:
Locations: Allentown, PA or Overland Park, KS
Work Hours: 8: 00 a.M. To 5: 00 p.M. Pacific Time
Weekend Availability: Weekend work may be required based on business needs.
Hybrid Schedule: Employees must work in the office Client during the first 30 days. After the first 30 days, employees may work remotely up to two days per week.
QUALIFICATIONS:
1-2 years of experience in Fraud Prevention, Risk Operations, Chargebacks, Customer Disputes, or a related field preferred.
Bilingual in English and Spanish or Mandarin preferred.
Basic understanding of fraud risks and fraud detection techniques.
Strong computer proficiency with the ability to quickly learn new systems and technologies.
Experience using Microsoft Teams, Microsoft Excel, and Microsoft Word.
Experience with Google Docs and other collaboration tools.
Strong verbal and written communication skills.
Excellent organizational skills and attention to detail.
Professional demeanor with the ability to communicate effectively across all levels of the organization.
Strong analytical and decision-making skills.
Ability to collaborate effectively with cross-functional teams.
ATTENDANCE & RELIABILITY EXPECTATIONS
Employees are expected to:
Maintain regular, reliable, and dependable attendance.
Adhere to assigned work schedules, including start times, break periods, and lunch schedules.
Meet scheduled work hours and hybrid/on-site attendance requirements.
Notify leadership promptly regarding absences, tardiness, or schedule changes.
Follow established time-off requests and attendance procedures.
Ensure work coverage and continuity during planned absences.
$20.00 to $22.00 / Hour
WORK LOCATION & SCHEDULE:
Locations: Allentown, PA or Overland Park, KS
Work Hours: 8: 00 a.M. To 5: 00 p.M. Pacific Time
Weekend Availability: Weekend work may be required based on business needs.
Hybrid Schedule: Employees must work in the office Client during the first 30 days. After the first 30 days, employees may work remotely up to two days per week.
QUALIFICATIONS:
1-2 years of experience in Fraud Prevention, Risk Operations, Chargebacks, Customer Disputes, or a related field preferred.
Bilingual in English and Spanish or Mandarin preferred.
Basic understanding of fraud risks and fraud detection techniques.
Strong computer proficiency with the ability to quickly learn new systems and technologies.
Experience using Microsoft Teams, Microsoft Excel, and Microsoft Word.
Experience with Google Docs and other collaboration tools.
Strong verbal and written communication skills.
Excellent organizational skills and attention to detail.
Professional demeanor with the ability to communicate effectively across all levels of the organization.
Strong analytical and decision-making skills.
Ability to collaborate effectively with cross-functional teams.
ATTENDANCE & RELIABILITY EXPECTATIONS
Employees are expected to:
Maintain regular, reliable, and dependable attendance.
Adhere to assigned work schedules, including start times, break periods, and lunch schedules.
Meet scheduled work hours and hybrid/on-site attendance requirements.
Notify leadership promptly regarding absences, tardiness, or schedule changes.
Follow established time-off requests and attendance procedures.
Ensure work coverage and continuity during planned absences.
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.