Fraud Analyst

Fraud Analyst
Responsibilities include but not limited to:
" Review fraudulent activity alerts to determine appropriate loss mitigation next steps.
" Use bank systems and applications to research and understand the alerted activity as compared to historical customer information and transactional activity.
" Correspond with the Branch and other internal bank departments to further understand the customers banking behavior or where additional clarification is needed.
" Render pay/no-pay decisions as it relates to the transactional activity identified in the fraudulent activity alert.
" Correspond with the Branch and other internal bank departments to communicate the fraudulent activity alert conclusion (as needed or necessary).
" Effectively manage alert documentation storage and record retention standards.
" Perform other tasks and duties as assigned by their manager.
" Provide training to team members as needed.
Required Skills:
" Excellent research and analytical skills.
" Excellent organization and time management skills.
" Excellent technology and computer skills.
Required Experience:
" High School Diploma or GED.
" 0-3yrs working in Fraud or related experience.