Job Summary:
Franchisee Success Coach (Franchisee Business Coach / Consultant)
Location: In Person – Seymour, CT | Job Type: Full-Time
Compensation: $70,000–$80,000/year + benefits
Schedule: Monday–Friday, 8:30AM – 5:00PM
Ready to Empower Growth and Make a Real Impact?
If you’re passionate about coaching, business strategy, and making a difference every day, we want you on our team as our next Franchisee Success Coach. Join a company that’s more than just a service provider—we’re a people-first, performance-driven team on a mission to help homeowners and entrepreneurs thrive. In this role, your work directly shapes the growth and profitability of franchisee businesses across the country.
About Us:
At Bright Brothers, we pride ourselves on being the go-to provider of high-quality soft washing, gutter cleaning and protection, and full-service holiday lighting displays. Our mission is simple: to be the exterior washing and holiday lighting company of choice, by providing high quality services, promptly and reliably. We believe in going above and beyond for our customers—being friendly, helpful, and always willing to take that extra step to ensure satisfaction.
Bright Brothers is a proud division of Contractor Nation, a national leader in home improvement contractor support services, dedicated to helping residential contractors (our Franchisees) scale and succeed. Through cutting-edge training, proven business systems, and ongoing strategic support, we empower our Dealer network to unlock their full potential.
Position Overview
We are seeking a results-driven, customer-centric Franchisee Success Coach to serve as a strategic advisor, performance coach, and business consultant for our nationwide network of residential home improvement contractors. This high-impact role focuses on driving business growth, process optimization, sales performance, and operational excellence through personalized coaching, relationship management, and proactive support.
What you’ll do:
- Build and Maintain Relationships: Cultivate trusted partnerships with Franchisees and their teams through regular, high-impact communication, both virtual and in-person.
- Training & Coaching: Deliver best-in-class training on sales strategies, operational efficiencies, performance metrics, and business process improvement to elevate franchisee performance.
- Franchise Operations: Provide strategic business insights and data-driven recommendations to help Franchisees achieve revenue targets and market expansion goals.
- Product & Program Adoption: Drive engagement and utilization of company products, services, and systems through personalized implementation support.
- Cross-functional Collaboration: Partner with internal departments including Marketing, Sales, Product, and Support to enhance the Franchisee experience.
- Territory Development: Identify, recruit, and onboard new Franchisees to strengthen our national network.
- Travel Requirements: Conduct on-site visits and attend Franchisee training events and conferences. Travel up to 25%. Frequency will vary with seasonality.
What You Bring
- Strong interpersonal, communication, and presentation skills
- Proven ability to coach, mentor, and influence business owners and teams
- Track record in business development, franchise support, business coaching, field consulting, franchise operations, or account management
- Self-starter mindset with a passion for consultative selling, performance coaching, and customer success
- Ability to analyze business performance metrics and provide actionable insights
- Physical capability to access and navigate job sites (e.g. using ladders & lifting up to 50 lbs)
- Bachelor’s degree or equivalent experience preferred
- Prior experience in construction, home improvement, franchising, or field service industries is a plus
Why Join Bright Brothers and Contractor Nation?
- Be part of a mission-driven, rapidly growing company that’s transforming the home improvement industry
- Extensive onboarding and professional development training
- Supportive and collaborative team culture
- Competitive compensation and comprehensive benefits package
Benefits
- 401(k) with company match
- Competitive Pay
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off (PTO)
- Paid Holidays
- Career development and advancement opportunities
- Company parties & team building events
- Company apparel
- Free Snacks & Coffee
- Extensive training & resources
Apply today and help shape the future of home improvement franchising – one business at a time.
About Us
At Bright Brothers, we pride ourselves on being the go-to provider of high-quality soft washing, gutter cleaning and protection, and full-service holiday lights. Our mission is simple: to be the exterior washing and holiday lighting company of choice, by providing high quality services, promptly and reliably. We believe in going above and beyond for our customers—being friendly, helpful, and always willing to take that extra step to ensure satisfaction.
We’re more than just a service company; we’re a team that values customer service and believes in delivering the best results every time. Whether it’s ensuring a roof is clean and protected or making homes shine with beautiful holiday lights, we are committed to exceeding expectations.