Job Title: Franchise Onboarding Manager Department: Operations Salary Range: $80,000 - $95,000 Work Schedule: Tuesday-Thursday in office, Monday-Friday WFH
Who We Are Xponential Fitness LLC (NYSE: XPOF) is a leading global franchisor of health and wellness brands. Through its mission to make boutique health and wellness experiences accessible to everyone, the Company operates a diversified platform of five brands spanning across verticals including Pilates, barre, stretching, strength-training, and yoga. In partnership with its franchisees, Xponential brands offer energetic, accessible, and personalized workout experiences led by highly qualified instructors in studio locations across 49 U.S. states, Puerto Rico, and 30 countries globally. Xponentials portfolio of brands includes:
• Club Pilates, the largest Pilates brand in the United States • StretchLab, a concept offering one-on-one and group stretching services • YogaSix, one of the largest franchised yoga brands in the United States • Pure Barre, a total body workout that uses the ballet barre to perform small isometric movements and one of the largest Barre brand in the United States • BFT, a functional training and strength-based program
Summary The Manager of Franchise Onboarding is responsible for the implementation of all Franchise location initiatives as directed by the leadership team at Xponential. Under the direction of the Director of Franchise Onboarding, this work includes domestic franchise onboarding, real estate coordination, and supporting the franchise network on franchise openings. The Manager of Franchise Onboarding will support all Xponential brands and is responsible for engaging with the Brand Support and Field Operations teams on a regular basis to ensure proactive and positive communication.
Key Responsibilities Overall responsibilities are primarily focused on achieving annual goals for franchisee onboarding. The role also includes consulting with franchisees on strategic opportunities involving market expansion and store location growth. Specific responsibilities include:
• Execute the overall strategic direction and priorities for the organization to support capable, committed, and successful franchisees • Execute the franchise process for onboarding, including at initial setups, ongoing professional and clear communication, Discovery Day planning, and ensuring the franchisee onboarding experience is high-quality, relevant, complete, and easy • Consult with existing franchisees on potential opportunities and ensure options are evaluated, execution is agreed upon, and development commitments are met • Execute and ensure corporate compliance with all FTC regulations regarding franchising • Manage the CRM • Collaborate with the Operations Team to ensure timely and on-budget store opening goals • Responsibilities and projects as assigned by the department leaders
Benefits Competitive Salary: $80,000 - $95,000 depending on experience Comprehensive Medical, Dental, and Vision benefits, including HSA/FSA plans Opportunities for additional bonuses Cell Phone Allowance 401k plan with 4 company match Complimentary corporate memberships to XPLUS and XPASS On Campus Amenities: • Reborn Coffee Shop • Hangar 24 • Mini Putting Green • Basketball Court • Bird Sanctuary • Car Washing Services • MW Dry Cleaning Services
Qualifications 5 years of franchising experience with 1 year in development, sales, real estate, or construction Ability to lead, inspire, coach, motivate teams of people to accomplish significant business goals Ability to engage franchisees and vendors and manage the onboarding process, providing leadership encouragement and responsiveness as appropriate In-depth knowledge of franchising disclosure and legalities Excellent oral and written English communication skills, interpersonal skills, and presentation skills Ability to delegate tasks to outside agencies and partners and to follow up appropriately Proficient knowledge of personal computers and related software applications Strong business acumen, sound business judgment, and the ability to influence decision makers at all levels during a process Integrity and ethical behavior Proficient in Microsoft Office products, including Word, Excel, Outlook, and PowerPoint
Xponential Fitness LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.