Franchise Business Consultant (FBC)

Franchise Business Consultant (FBC)

Houston & San Antonio/Austin Markets

Greer Administration Company, LLC

(A company supporting Regional Development services within The Joint Chiropractic brand in Texas)

Full-Time | Field-Based | Home Office Based (Houston, TX)

About Us

Greer Administration Company supports more than 140 franchised The Joint Chiropractic clinics across Texas. Our mission is to help franchise owners build thriving businesses by improving operational excellence, developing leaders, and delivering an exceptional patient experience.mAs our network continues to grow, we're looking for a Franchise Business Consultant who is passionate about coaching people, improving businesses, and helping franchisees succeed.

About the Role

The Franchise Business Consultant (FBC) serves as a trusted business partner to franchise owners and clinic leadership teams throughout the Houston market, with periodic travel to Austin and San Antonio. This is not a traditional office or clinic management role. You won't directly manage clinic employees or operate a clinic day-to-day. Instead, you'll work alongside franchise owners and their leadership teams to identify opportunities, coach leaders, improve operations, and drive measurable business performance.

Your success will be measured by the success of the franchisees you support.

Work Environment

This is a field-based position with a home office as your administrative base.

You should expect to spend approximately:

• 70-80% of your time visiting clinics throughout your assigned territory.
• 20-30% working from your home office completing planning, reporting, follow-up, and virtual meetings.

Candidates must reside in the Houston metropolitan area and be willing to travel throughout the territory, including periodic overnight travel to Austin and San Antonio.

What You'll Accomplish

Improve Business Performance

Partner with franchise owners to improve clinic performance through data-driven coaching and operational excellence.

Success includes:

• Improving key business metrics
• Increasing patient acquisition and retention
• Improving conversion rates
• Supporting membership growth
• Helping franchisees execute strategic priorities

Develop Leaders

Coach franchise owners, clinic managers, doctors, and wellness coordinators to become stronger leaders.

You'll help leaders:

• Build accountability
• Improve communication
• Coach employee performance
• Navigate difficult conversations
• Develop stronger clinic cultures

Drive Operational Excellence

Evaluate in-clinic operations with regular visits and identify opportunities to improve consistency, efficiency, and patient experience.

You'll help clinics:

• Execute brand standards
• Improve workflows
• Solve operational challenges
• Implement best practices
• Build sustainable systems

Support Growth

Partner with franchisees during:

• New clinic openings
• Grand openings
• Training initiatives
• Bi-annual business reviews
• Regional meetings
• Leadership development programs

Build Strong Relationships

Develop trusted partnerships with franchise owners through consistent communication, follow-through, and proactive support.

Protect the Brand

Help ensure every clinic delivers a consistent patient experience while maintaining operational excellence and brand standards.

What Success Looks Like

You'll know you're successful when:

• Franchisees view you as a trusted advisor.
• Clinic leaders become stronger and more self-sufficient.
• KPIs improve across your territory.
• Patient experience scores increase.
• Operational consistency improves.
• Clinics require less reactive support and more strategic coaching.

What We're Looking For

Required Qualifications

• 3+ years of multi-unit operations, franchise operations, healthcare operations, or business consulting experience
• Strong business acumen with the ability to interpret KPIs and coach improvement
• Exceptional leadership coaching and relationship-building skills
• Excellent communication and presentation abilities
• Highly organized and self-directed
• Willingness to travel throughout assigned territory

Preferred Qualifications

• Experience with The Joint Chiropractic
• Multi-unit healthcare operations
• Franchise business consulting
• Leadership development experience
• Experience facilitating training and workshops
• Experience improving business performance through coaching
• AC Inc. FBC training a plus

Core Competencies

We're looking for someone who demonstrates:

• Business Acumen
• Leadership Coaching
• Operational Excellence
• Strategic Thinking
• Relationship Building
• Accountability
• Emotional Intelligence
• Problem Solving
• Adaptability
• Influence without Authority

Compensation & Benefits

• Competitive salary based on experience
• Annual performance bonus
• Health insurance
• 401(k) with company match
• Paid Time Off
• Paid Holidays
• Company laptop
• Cell phone stipend
• Mileage and travel reimbursement
• Professional development opportunities

Why Join Our Team?

You'll have the opportunity to make a meaningful impact across multiple businesses, helping franchise owners and their teams grow stronger while shaping the future of one of the nation's fastest-growing healthcare franchise systems.

Please provide a Cover Letter that answers the following questions:

• Describe your experience working in multi-unit operations, franchise operations, healthcare operations, or business consulting. How many years, and what did that role involve day-to-day?
• This role is about coaching franchise owners and clinic leaders rather than directly managing staff. Can you share an example of a time you helped a business owner or leader improve performance through coaching, rather than by stepping in and doing it yourself?
• This position requires you to live in the Houston area and travel throughout your territory (roughly 70-80% of your time in the field), including periodic overnight trips to Austin and San Antonio. Are you currently based in the Houston metro area, and are you able to commit to this travel schedule?