Best Practices, Business Operations, Business Plan, Catering Services, Channel Support, Coaching, Cross-Functional, Data Analysis, Dental Insurance, Fast Food, Financial Operations, Food Quality, Food Safety, Franchise Management, Leadership, Marketing, Onboarding, Operational Audit, Operational Improvement, Operational Support, Operations Planning, Performance Analysis, Performance Management, Performance Metrics, Process Improvement, Profit & Loss, Reimbursement, Relationship Management, Restaurant, Sales, Sales Management, Supply Chain, Team Building, Training/Teaching, Vision Plan, Willing to Travel
LOCATION
Houston, TX
POSTED
4 days ago
About Salata
Salata is a fast-casual restaurant concept built on fresh ingredients, customizable salads and wraps, and exceptional guest experiences. Our franchise partners are the foundation of our growth, and we are committed to supporting them with the tools, coaching, and operational guidance needed to build successful restaurants.
As we continue to expand, we are seeking a Franchise Business Coach (FBC) to support franchise partners in driving operational excellence, guest satisfaction, and financial performance across multiple restaurant locations.
Position Summary
The Franchise Business Coach serves as the primary operational advisor to assigned franchise partners. This role focuses on coaching operators to improve restaurant performance, strengthen leadership capabilities, and ensure consistent execution of brand standards.
The ideal candidate is a strong relationship builder, operational expert, and business coach who can guide franchise partners through operational challenges while helping them achieve financial success.
Key Responsibilities
Franchise Partner Support
Serve as the primary point of contact for assigned franchise operators
Build strong relationships with franchise partners and restaurant leadership teams
Provide coaching and operational guidance to support restaurant performance
Conduct regular restaurant visits and operational assessments
Business Performance Coaching
Analyze restaurant performance metrics, including sales, labor, food cost, and profitability
Develop action plans to address operational gaps and performance opportunities
Support franchise partners in achieving financial and operational goals
Lead quarterly business reviews with franchise partners
Strong understanding of restaurant P&L and financial performance drivers
Franchise support experience
Strong data analysis and business planning skills
Experience coaching operators or restaurant leaders
Ability to travel frequently both inside and outside of the state
Preferred
Franchise support experience
Strong data analysis and business planning skills
Fast-casual or quick-service restaurant experience
Key Skills
Restaurant Operations Leadership
Planning and Organization
Competitive salary
Paid holidays
Paid time off (PTO)
401(k) with company match (after 1 year of service)
Opportunity to work with a growing franchise brand
Franchise Relationship Management
Financial & P&LAnalysis
Coaching & Communication
Business Performance Improvement
What We Offer
Competitive salary
Paid holidays
Paid time off (PTO)
401(k) with company match (after 1 year of service)
Opportunity to work with a growing franchise brand
Travel reimbursement
Health, dental, and vision insurance options
Technology/tools provided to support success in the role
Why Join Salata?
At Salata, we believe great restaurants start with strong operators. Our team is passionate about supporting franchise partners and helping them build thriving businesses while delivering exceptional guest experiences.
If you enjoy coaching operators, improving restaurant performance, and supporting a growing franchise system, we would love to hear from you.