Napa Fragrance is seeking a warm, confident, and curious individual to join our team in a part-time position with the opportunity to grow into a full-time role. This position is ideal for someone who loves connecting with people, thrives in an experiential retail environment, and is genuinely excited by fragrance, design, and hospitality.
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About the Role
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As a Fragrance Associate, you will be a key part of the Napa Fragrance guest experience—welcoming customers into our studio, introducing our fragrance collection, and guiding groups through interactive home fragrance experiences.
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This is a highly hands-on role. In addition to hosting and selling, you will learn to work with fragrance formulations, prepare and craft personalized home fragrance products, maintain the studio and retail environment, and help ensure every guest experience feels thoughtful, polished, and distinctly Napa Fragrance.
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Our team is small, so we are looking for someone who enjoys taking ownership, notices the details, and is equally comfortable engaging a room of guests, making a product precisely to formula, and jumping in wherever needed.
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About Napa Fragrance
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Napa Fragrance is a home perfumery studio creating fine fragrance for the home. Guests can explore curated fragrances inspired by Napa Valley or create a custom scent designed uniquely for themselves and their home.
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Rooted in craftsmanship and care, Napa Fragrance brings artistry together with thoughtful, low-waste design. This fall, we will introduce our newest collection, designed to be reused, refilled, recycled, and repurposed—encouraging a slower, more intentional relationship with fragrance, meant to be lived with, not rushed.
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What You'll Do
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- Welcome guests and provide knowledgeable, personalized service
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- Introduce customers to our fragrance collection and guide scent discovery
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- Host fragrance experiences and classes for groups of approximately 2–10 guests
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- Confidently present fragrance concepts and tell the stories behind our products and ingredients
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- Assist customers with product selection and drive retail sales through thoughtful recommendations
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- Learn fragrance formulas and precisely measure, mix, and craft personalized products
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- Prepare the studio before experiences and reset the space between groups
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- Maintain an elevated, organized, and welcoming retail and studio environment
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- Assist with inventory, product preparation, packaging, and day-to-day studio operations
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- Support private events and off-site fragrance experiences throughout Napa Valley as needed
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- Develop strong knowledge of Napa Fragrance products, ingredients, formulations, and brand philosophy
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What We're Looking For
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- 2+ years of experience in retail, hospitality, tasting rooms, or another guest-facing environment
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- Confidence speaking to and engaging both groups and one-on-one clients
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- Strong sales instincts with a service-first approach
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- A genuine interest in fragrance and eagerness to learn the art and language of scent
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- Polished communication skills and a warm, approachable presence
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- Exceptional attention to detail, particularly when measuring and crafting products
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- Comfortable learning formulas, measurements, and repeatable production processes
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- Self-motivated and able to work independently while contributing positively to a small team
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- Reliable, organized, and comfortable adapting when the day changes
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- Weekend availability required
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Tentative schedule: Thursday–Sunday, approximately 10 AM–6 PM
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Bonus (but not required)
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- Experience in fragrance, beauty, wine, luxury retail, or premium hospitality
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- Experience leading workshops, tastings, tours, classes, or other guided experiences
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- Knowledge of fragrance, wine, design, or sensory education
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What We Offer
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- Hands-on fragrance education and training
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- The opportunity to develop expertise in home perfumery and fragrance creation
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- A creative, thoughtful, and highly collaborative work environment
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- The opportunity to grow alongside an emerging Napa Valley luxury brand
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- Exposure to retail, hospitality, product creation, private events, and experiential programming
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- Potential to transition into a full-time position as the company grows
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If you love storytelling, sensory experiences, beautiful spaces, and the art of hosting, we’d love to meet you.
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To apply, please submit your résumé along with a brief note telling us why fragrance—and this role—interests you.