Forward Deployed Engineer / Solution Architect

Job Title: FDE (Forward Deployed Engineer / Solution Architect)

Yrs. Of Exp: 12+

Salary: 140-160 K

We need someone who is comfortable operating with C-level executives, can understand business objectives and expected outcomes, translate use cases into solution architecture on Kore products, and then execute hands-on to build prototypes and production solutions.

This role requires strong GenAI capability-both in constructing solutions directly and leading a lean team to deliver at enterprise scale. They should also be able to contribute code for FRs back to product.

The Role

We are looking for a Forward Deployed Engineer / Solution Architect who combines deep technical expertise with the ability to solve complex enterprise problems directly alongside our largest customers. This is not a traditional solutions consulting role. You will be embedded with technical teams, working hands-on to architect, build, and scale agentic AI solutions that transform how these organizations operate.

You are the kind of engineer who can walk into a room with enterprise architects, CIOs, and infrastructure leaders - understand their most complex challenges - and then go build the solution. You think from first principles, thrive in ambiguity, and treat every customer engagement as both a technical challenge and a strategic opportunity.

Based out office, you will work closely with implementation teams across the US and remote geographies - coordinating across time zones to drive successful enterprise deployments end-to-end. This role requires the ability to lead distributed teams, align stakeholders across regions, and maintain execution quality regardless of where the work is happening.

What You Will Do

• Solve Hard Problems at Scale: Work directly with enterprise customers to understand their most complex technical challenges - integration bottlenecks, scaling constraints, multi-system orchestration - and architect solutions from the ground up.
• Hands-On Architecture & Engineering: Design, prototype, and implement solutions using the Kore.ai Agent Platform. Write code, build integrations, Eligible to workimize performance, and debug production issues. You're not just drawing architecture diagrams - you're building the system.
• Enterprise Architect Engagement: Serve as the technical peer to customer enterprise architects and CIOs. Present architecture blueprints, lead design reviews, and establish trust as the go-to technical authority for complex deployments.
• Customer-Facing Technical Leadership: Lead technical workshops, design sessions, and proof-of-concept implementations. Translate complex AI capabilities into clear business value for technical and non-technical stakeholders.
• Bridge Product & Customer Reality: Act as the critical feedback loop between what customers need and what our platform delivers. Influence product roadmap with real-world insights from enterprise deployments.
• Scale What Works: Document solution patterns, create reusable architectures, and build technical assets that enable the broader team and partner ecosystem to replicate success.
• Technical Due Diligence for Strategic Deals: Support high-value sales engagements with deep technical credibility - conducting architecture assessments, building custom demos, and de-risking complex implementations.

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