Foreclosure Oversight Specialist

The Foreclosure Oversight Specialist is responsible for overseeing and managing all foreclosure-related activities from initial referral through foreclosure sale and any necessary post-sale actions. This role ensures that foreclosure processes are executed accurately, efficiently, and in full compliance with regulatory requirements and internal policies. The Foreclosure Oversight Specialist is accountable for maintaining key foreclosure timelines, proactively identifying and resolving process issues, and driving optimal performance from foreclosure attorneys and vendors. A critical focus of this position is to improve timeline adherence, closely monitor servicing system updates to ensure timely foreclosure holds are placed, as necessary. The Foreclosure Oversight Specialist is expected to adhere to established work rules, demonstrate strong attention to detail, and contribute to continuous process improvement efforts.

Responsibilities:

• Manage the foreclosure process by collaborating with both internal departments and external vendors, including foreclosure attorneys.
• Monitor attorney performance to ensure adherence to established timelines, quality standards, and regulatory requirements.
• Track and manage foreclosure timelines from referral through sale and post-sale activities, escalating delays as necessary.
• Coordinate with the Loss Mitigation department to ensure timely and accurate placement and removal of loss mitigation holds.
• Utilize reports to drive daily workflow and support operational efficiency.
• Work exception reporting as key controls to identify, resolve, and prevent process gaps or compliance risks.
• Adhere strictly to departmental policies, procedures, and business rules.
• Prioritize assigned tasks effectively to ensure timely and accurate resolution of foreclosure activities.
• Demonstrate commitment to compliance by consistently meeting RoundPoints key performance indicators (KPIs) 100% of the time.

Qualifications:

Required:

• Minimum 3+ Years Foreclosure Experience
• Director 7/MSP and LoanSphere Experience
• Knowledge of Microsoft programs such as Outlook, Excel, and Word
• GNMA Foreclosure Experience, with extensive knowledge on FHA foreclosure processes
• GSE Foreclosure Experience

Desired:

• 3+ years mortgage servicing experience

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their role.

• Ability to communicate effectively through speech and hearing, both in-person and over the phone.
• The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
• Remaining in a stationary position for extended periods, frequently sitting but occasionally involving standing or walking short distances; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
• Regular use of hands and fingers for tasks like keyboarding, operating office equipment, and filing documents.
• Ability to lift and move objects weighing up to 10 pounds, and potentially up to 20 pounds occasionally.
• Ability to observe details at close range, such as viewing a computer screen, reviewing documents, and performing data analysis.
• The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.

About RoundPoint Mortgage Servicing LLC

RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.

Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.

Location

• Fort Mill, SC
• Coppell, TX

Employee Status

• Regular

Travel

• No

Telecommuter

• No