Job Summary The Sales Manager will help ensure customer retention and profitability through effectively managing people, processes and inventory.
Department: Sales
Reports to: Store Manager
Wage Range: $75,000 - $115,000
Core Responsibilities
-Desk deals, including building deals and closing deals.-Bid customer vehicle trades-Manage the flow of show room traffic, including the Sales Consultant rotation-Manage technology, including Reynolds and Reynolds, Focus, Vauto, and others-Manage Guest concerns & conflict resolution-Train sales consultants in the Rochester Ford sales process-assist in the interviewing, hiring, growth & development, including disciplinary actions, and, if necessary, terminations of employees.
Job Requirements
-2 years previous auto industry experience
-Achieve and maintain Ford certification at the highest levels
-Excellent organizational and time management skills
-Strong communication and interpersonal skills
-Basic math and computer skills
-High school diploma or equivalent required, college degree preferred
-Valid state driver’s license & ability to be insured through RMC liability insurance required
Physical Demands
-Must be able to remain in stationary position 80%
-Frequently works in outdoor weather conditions
Universal Responsibilities
-Adhere to the Rochester Motor Cars mission, vision and values in all situations.
-Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.
1.Customer Enthusiasm
2.Employee Satisfaction
3.Financial Performance
4.Market Effectiveness
5.Ongoing Improvement
-“Grow people, make friends and do good.”
-Exhibit personal excellence by setting high standard of performance. Consistently meet exceed quality standards and requirements.
About Rochester Motor Cars
At Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Competitive compensations and benefits including medical, dental, vision paid time-off, accident & critical illness, STD/LTD, 401k and life insurance are offered to full-time employees.
Job description subject to change at management’s discretion.