Are you the go-to pro when a kitchen line goes down?
Picture this: a Friday dinner rush at a Chick-fil-A, and a fryer or walk-in starts acting up. You arrive, isolate the issue fast, coordinate with the manufacturer for parts, sync with the Chick-fil-A Technical Assistance Team, and bring the system back online—safely, cleanly, and on schedule. If that sounds like your kind of challenge, Colliers wants you on our team.
The mission
Protect uptime and food quality by delivering expert preventive and corrective maintenance on commercial kitchen equipment and base building HVAC in a defined local market. You’ll work independently in the field, with powerful technical and operational backing, plus ongoing OEM training and certification opportunities.
What you’ll do
- Diagnose, repair, install, and remove commercial kitchen equipment end-to-end
- Service hot-side cooking, sealed refrigeration, specialty foodservice equipment, and base building HVAC
- Respond to service requests within established SLAs and communicate clearly with Operators
- Support equipment from Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, Garland Grill, and more
- Collaborate with manufacturers for technical troubleshooting and parts identification; perform accurate, professional installations
- Consult live with the Chick-fil-A Technical Assistance Team while onsite
- Document everything accurately—work orders, time logs, receipts, and truck stock
- Maintain an orderly service vehicle, calibrated tools, and a right-sized parts inventory
- Join the on-call rotation for emergency response during non-standard hours
- Follow safe work practices and accident prevention procedures; hit productivity goals
- Engage with suppliers and vendors across the service network; pursue continuous OEM training and certifications
What sets you up for success
- Technical trade school and/or significant hands-on field experience
- 5+ years related trade experience (or equivalent)
- Proven capability in sealed refrigeration/HVAC, electrical or mechanical systems, process controls, and/or hot-side equipment/mechanical power transmission
- Experience with kitchen equipment, facilities, or construction systems
- EPA Universal Certification
- Valid driver’s license and insurance; safe driving record (MVR required); able to safely operate company vehicles
- Mechanical aptitude; advanced troubleshooting; ability to read diagrams and schematics
- Comfort with Microsoft Word, Excel, and mobile service software
- Strong communication skills; self-directed and reliable; customer-obsessed attitude
Bonus skills we value
- Creating Preventive Maintenance Plans
- HVAC/R Systems; HVAC Maintenance, Troubleshooting, and Repair
- Environmental Protection Agency (EPA) Certification
- Service documentation and customer communication
- Workplace Safety & EHS Management; Lockout/Tagout (LOTO)
- Electrical Troubleshooting; Electrical Systems & Diagnostics (Heavy Equipment)
- Electrical Schematic Reading; Equipment Installation & Wiring
- Equipment Diagnostics & Troubleshooting
- Machine Safety Inspections
Tools/tech: Refrigeration/Cooling Systems
Where and how you’ll work
- 100% travel within your assigned local market
- Limited overnights, primarily for onboarding and training
Physical realities of the job
- Extended work periods during emergencies or priority situations (overtime as needed)
- Lift, carry, push, or pull up to 50 lbs
- Climb ladders and stairs up to two stories (ladder safety training provided). Roof access ladders are on site; loading/unloading a large ladder from the van is not typical.
- Frequent bending, twisting, kneeling, crouching, and crawling
- Extended standing and walking on even and uneven surfaces
- Frequent use of arms, wrists, and hands for tools and machinery
- Indoor/outdoor work across changing weather conditions
Benefits and growth
We offer competitive compensation and benefits—including comprehensive healthcare, paid time off, and a 401(k)—plus abundant learning through OEM training and certification programs.
Next steps
We review applications continuously. Direct applicants only; agencies need not inquire.
Legal and equal opportunity statements
Colliers provides equal employment opportunities to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status, or any other characteristic protected by law.
Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.
Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact
acccommodations@colliers.com
for assistance.