Overview

TKC Holdings, Inc.-comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member.

We are proud to be a military and veteran-friendly employer.

About This Position

The Project Manager will assist in the management of all Food Service operations within the region promoting quality, cleanliness, and service, and maintaining quality standards so as to ensure superior service and be able to fill in at operations with vacant management positions. Ability to develop action plans at units that are not up to standards and be able to implement those action plans.

Essential Functions, Duties, and Responsibilities

• Highly experienced professional who uses broad expertise, knowledge, and skills to resolve complex issues; contributes to development of company objectives and principles and to achieve goals in creative and effective ways.
• Focus is on operational, tactical, and strategic activities for the team.
• Assists with the development of strategic planning for team.
• Provides technical leadership to project teams and/or leads project teams within area/department.
• Plans and manages project activities within project plan and/or provides input into the tasks in the project plan.
• Works on medium to large, complex initiatives with interdependencies where analysis of situations or data requires an in-depth evaluation of variable factors and proactive risk management.
• May determine scope of work assignments.
• Prepares and delivers informal and formal presentations to own team, department, other IT teams, and business partners.
• Proactively seeks training and developmental activities related to the industry and recommends for self and others.
• Assists others with identifying career development opportunities and develops training plans for team members.
• Provides escalation assistance; recommends potential solutions to issues; follows established escalation procedures; resolves moderately complex issues.
• Ensures compliance to and upholds the standards, processes, and procedures.
• Defines, develops, communicates, and implements standards, processes, and procedures for the team. Also assists with defining departmental standards, processes, and procedures.
• Establishes key performance metrics for the team and monitors to ensure compliance of established standards, processes, and procedures. Assists in the development of department metrics.
• Acts independently to determine methods and procedures on new or special assignments.
• Provides guidance and direction to professional individual contributors and/or skilled support individual contributors.
• Acts as adviser to department and may become actively involved, as required, to meet schedules and resolve problems.
• In some instances may be responsible for a functional area and not have any subordinate employees.
• Creates formal networks involving coordination among groups.
• Interacts daily with subordinate and functional peer groups.
• Interaction normally requires the ability to gain consensus and cooperation of others from multiple areas/departments.
• Collaborates and partners with subordinates and/or functional peer groups. Collaboration may involve presentation and exchange of information.
• May assist in managing outside vendor relationships.
• Informally and formally coaches and mentors less senior team members individually or as a group.
• Plans, directs, coordinates, and monitors activities of project teams involved in the analysis, design, development, and implementation of IT initiatives.
• Follows and promotes established project management methodologies, standards, processes and procedures; recommends modifications to enhance outcomes.
• Collaborates with others to define project scope and objectives; develops project work plans, project charters, baselines, and tracking documents; controls project scope and budget; modifies work plans to reflect approved scope changes.
• Identifies required skills and resource requirements for project team; identifies and requests resources and determines time requirements; identifies and coordinates task-level dependencies.
• Manages and tracks change requests.
• Anticipates and identifies project issues and risks; recommends solutions; works with senior management to implement solutions.
• Enforces conformance to quality standards, processes and procedures; conducts quality assurance audits and develops reports.
• Creates status reports for project sponsors and IT end-users that include key indicators of project progress, risk, and success.
• Creates ongoing and ad-hoc reports for IT and business management that include accomplishments, issues, and trends.
• Conducts interim and post-project reviews; assesses the need for and recommends improvements for future projects.
• Conducts weekly project issues/status meetings; documents and distributes results.
• Manages the integration of vendor tasks including tracking and reviewing vendor deliverables.
• Performs task automation and implements process improvements; recommends enhancements that result in increased quality and service.
• Maintains established service level agreements to manage customer expectations and quality standards; identifies opportunities for improvement.
• Other duties as determined by the needs of the business.

What You''ll Need

• Bachelor's Degree preferred.

• High School Diploma or GED and/or equivalent experience. Must be at least 18 years of age.

• At least five (5) years' of Corrections experience in a large scale food service operation is preferred.

• Previous multi-unit supervisory experience is preferred.

• Ability to read, analyze and interpret technical reports and journals, and financial reports.

• Ability to work with mathematical concepts such as menu management, COG analysis, weekly operating reports, financial statements, etc. Ability to apply said concepts to practical situations.

• Experience with purchasing, inventory, ordering, receiving and cost control is desired.

• Proficiency in all Microsoft Office applications is required.

Benefits

Trinity Services Group (TSG) offers comprehensive benefits to all regular-full time employees:

• Medical w/prescription coverage

• Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.

• Dental

• Vision

• Basic Life and Basic Accidental Death and Dismemberment Insurance

• Short Term Disability

• Long Term Disability

• Voluntary benefits that can be selected to create the right package for you

TSG also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for:

• Paid Time Off
• Company Match for the 401(k) Retirement Savings Plan
• DailyPay providing immediate access to earned wages

EEO Statement

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108