WALK-IN WEDNESDAY
Interview on the spot!
Every Wednesday from 12 PM - 2 PM
2500 E. Devon Ave | Des Plaines , IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station
Position Summary:
The Waitstaff serves food and beverages to customers in a friendly, efficient, and professional manner and ensures a positive experience for all customers. Each Waitstaff employee is responsible for ensuring the successful delivery of the Gibson's Restaurant Group's philosophy, which is based upon three distinct core beliefs: Hospitality, Quality and Value.
Essential Duties and Responsibilities:
- Serve customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that "the customer is always right" !
- Perform dining room set-up, running side work and closing duties.
- Have extensive knowledge of the restaurant's menu and wine list, including daily specials.
- Check identification to ensure customers meet minimum age requirements for consuming alcoholic beverages.
- Participate in table and dining room clean up.
- Compute customer checks, operate the POS system and accept payments.
- Accurately report tips for each shift.
- Maintain dining room safety and sanitation standards.
- Be aware of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns.
- Arrive for each shift on time and in full uniform.
- Attend all pre-shift meetings ready to "listen and learn" and share ideas.
- Avoid leaving work areas during peak periods.
- Take breaks only when approved by the General Manager or Manager.
- Keep a clean and professional appearance at all times.
- Must pass general information and departmental tests.
- May perform other duties as assigned.
Qualifications:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skills and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
- High school diploma or GED preferred
- Six months to one year experience serving in a restaurant preferred; or a combination of education and experience.
Skills:
- Ability to effectively communicate verbally with customers and other staff in fast-paced environment.
- Ability to do basic math.
- Ability to follow instructions and procedures.
- Must be of legal age to serve alcohol.
- Must have strong customer service skills and be able to maintain poise and positive personality when under pressure.
Perks that Work!
- Medical, Dental, Vision, and Life Insurance
- 401K - 4% match to 5% Team Member Contribution
- $1 Daily Meals
- Earn up to 18 Days of Paid Time Off Your First Year
- Free Shuttle from Rosemont's Blue Line Station
- Free Parking On-Site
- Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
- Tuition Reimbursement
- Fitness/Gym Reimbursement
- Community Volunteer Opportunities
- Leadership Training & Career Advancement Programs
- Team Member Exclusive Discounts