About the Organization - Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies, Marker Trax and KOIN, are committed to providing the best goods and services to our guests and clients. Our casino and foodand beverage locations are home to some of Las Vegas's most recognized food, beverages, hospitality, and entertainment! Not only do we serve the highest quality food, but we've been voted the #1 Best Microbrewery of Las Vegas and have the #1 Best Karaoke of Las Vegas. Marker Trax is a patented casino advance line system that provides technology solutions to casinos to make the gaming experience more convenient and accessible to players. KOIN offers a full-service financial wallet and integrated payment solution, and aims to provide a convenient, secure and flexible payment solution for both consumers and businesses.
EOE Statement - We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Location - Ellis Island Casino, Hotel & Brewery
Description - Category: Food and Beverage Status: Non-Exempt Reports To: General Manager, Kitchen Manager, Restaurant Manager, and Bar Manager Job Description The main responsibility of a Food Server is to anticipate the guests' needs and provide each one with a positive and customized dining experience. Food servers need to be able to show true hospitality to their guests and have a positive attitude towards their co-workers. Restaurant and kitchen cleanliness are essential to maintain a positive working environment and an inviting atmosphere for all.
Benefits Medical Dental Basic Life Insurance (included with the dental plan) Vision Short-term Disability Combo plan covering accidents, hospitalizations, and critical illnesses Free on-site parking One free meal per shift Paid time off Eligibility to participate in a 401(k)-retirement plan (after 6 months of successful employment)
Location In-person in Las Vegas, NV, 89109: Reliably commute or plan to relocate before starting work (required).
Responsibilities Practice Sanitation and Safety principles while in the kitchen and restaurant, including Health Code compliance. Ensure the proper conditions of all equipment and facilities, alerting management when repairs are needed. Maintain fast pace for customer service needs Serve all items within designated ticket time and alert management if ticket times are not being met Process all orders and payments in a timely fashion Multitask to eliminate work quickly by practicing good working habits including cleaning up as you go and preparing for busy hours during the slow hours. Greeting, Seating and Serving each guest in a timely fashion Constant communications with guests to ensure needs are being met. Proper handling of guest issues or complaints and alert management if guest satisfaction is not met. Respond to a dissatisfied guest immediately. Proper handling of guest checks with knowledge of different allowable payment methods.
Skills / Experience Knowledge of safety, sanitation, and accident prevention principles. Thorough knowledge of the Restaurant and Bar Point-of-Sale system. Cash handling experience, including making proper changes for guests. Basic math skills necessary to make change, including addition, subtraction, multiplication, and division. Must be able to multi-task well and work well under pressure.
Physical Requirements Stand and walk swiftly for extended periods of time. Bend to obtain items near the floor. Carry service trays over their head. Lift up to 50 lbs with or without assistance.
Core Values Service- Personalized, warm, and consistently exceptional customer service. Value- Committed to deliver quality products for great prices. Growth- Promote personal development and growth for all team members. Family- Create a family-like environment by staying close to our guests and our team members. Passion- Work with passion and enthusiasm every day.