Food Safety & Quality Assurance Manager

JCSI

  • Minneapolis, MN
  • 7 days ago

    Highlights

    A leading airline catering and food service provider is seeking an experienced Food Safety & Quality Assurance Manager based in Minneapolis. We’re looking for a hands-on leader who can develop employees, strengthen food safety culture, and drive improvements across departments and locations.

    Numbers & Facts

    LocationMinneapolis, MN

    Description

    Food Safety & Quality Assurance Manager

    Location: Minneapolis, MN — On-site
    Travel: Approximately 40%
    Job Type: Full-Time

    About the Role

    A leading airline catering and food service provider is seeking an experienced Food Safety & Quality Assurance Manager based in Minneapolis. This role supports the local operation and regional facilities, with approximately 40% travel, initially including Philadelphia and Chicago.

    We’re looking for a hands-on leader who can develop employees, strengthen food safety culture, and drive improvements across departments and locations.

    Responsibilities

    • Lead food safety and quality activities, ensuring compliance with company, customer, FDA/USDA, HACCP, and FSMA requirements.
    • Conduct production-floor walks and oversee temperature controls, food handling, labeling, storage, and customer specifications.
    • Manage environmental monitoring, swabbing, sanitation verification, and pest control oversight.
    • Support customer, regulatory, and third-party audits and ensure corrective actions are completed.
    • Investigate food safety concerns, customer complaints, and foreign-material incidents.
    • Coach and develop Quality employees while partnering with Operations to implement lasting improvements.
    • Maintain accurate documentation and communicate performance, risks, and corrective actions to customers and leadership.

    Qualifications

    • Bachelor’s degree required; a food science or related field is preferred.
    • 5+ years of food safety or quality experience in food production or manufacturing.
    • Approximately 5+ years of management experience preferred; strong relevant leadership experience may be considered.
    • PCQI and HACCP certifications required.
    • Hands-on experience with audits, food safety investigations, environmental monitoring, and regulatory compliance.
    • Demonstrated ability to lead change, develop employees, and influence other departments.
    • Ready-to-eat foods, airline catering, or high-volume prepared food experience preferred.
    • Ability to travel approximately 40% and obtain required airport/site clearance and customs approval.

    Schedule & Benefits

    This position supports a 24/7 operation and requires flexibility for different shifts, audits, occasional weekends, and after-hours needs.

    Benefits include day-one health, dental, and vision coverage; 401(k) with company match; paid time off and holidays; tuition reimbursement; free meals and parking; and professional development opportunities.

    AQ100

    AQ100

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