Position Summary: To work within the framework of the Food and Beverage service team. To assist servers in providing our guests with prompt and efficient dining experience in a personable, courteous and professional manner. Impeccable grooming standards are essential.
Responsibilities include: - Being thoroughly familiar with all standards of proper service etiquette and will adhere to these standards throughout our guests’ dining experience.
- Assist servers with general service; will assist with removal of completed courses from the table.
- After guests have been seated, will provide water service to the table. Will replenish throughout service.
- Set up and stock service stations in kitchen and dining room and restock stations throughout service.
- Clear and reset dirty tables as quickly and quietly as possible after guests depart. Including breakfast table set-up and making sure things are placed to perfection.
- Break down bus trays at dishwashing station; will assist dishwashers when needed.
- Perform post service duties in kitchen and dining room in a generally expedient manner.
- Must know table, position numbers, and be able to fulfill role as Food Runner as dictated by the schedule.
- Assist servers to ensure that all tables in dining room are set to standards.
- Work together with other members of the team to ensure optimum efficiency.
- Be familiar with emergency safety measures including Castle Hot Springs emergency response protocols.
Specific job knowledge, skill and ability:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Good physical condition in order to lift moderate weights, move quickly, and remain on feet for a prolonged period of time.
- Pleasant personality to effectively deal with guest questions and service and to contribute to the overall atmosphere of teamwork with fellow employees.
- Must have an attention to detail, i.e. mentally able to retain service orders and perform service standards.
- Well-groomed appearance according to company guidelines.
- Previous dining experience preferred.
- Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.
Appearance Requirements:
- Proper professional attire required by following appearance guidelines as set forth in the Employee Handbook.
- Appearance must always be neat, clean and professional.
Legal Requirements: - Must possess a valid Food Handlers card to be kept on file in Food and Beverage Office.
BENEFITS - Medical Insurance
- Dental Insurance
- Vision Insurance
- Company-Paid Life Insurance
- Company-Paid Long-Term Disability
- Direct Deposit
- Flexible Spending Account
- 401k with Company Match
|