Allergies, Bartending, Bussing, Communication Skills, Customer Support/Service, Detail Oriented, Equipment Maintenance/Repair, Food Delivery, Food Presentation, Food Services, Food and Beverage Industry, Ingredient Preparation, Operations, Organizational Skills, Quality Control, Regulatory Compliance, Restaurant, Team Player, Time Management
LOCATION
Las Vegas, NV
POSTED
5 days ago
The Food Runner - Cliff House is responsible for ensuring the precise, timely, and professional delivery of food to guests within Wynn Golf Club's premier dining destination. Cliff House combines elevated dining with the distinctive atmosphere of a luxury golf environment, serving resort guests, golfers, members, tournament participants, and VIP patrons.
This role serves as a critical link between the culinary and front-of-house teams, ensuring each dish is delivered with accuracy, proper presentation, and impeccable timing. The Food Runner plays an essential role in creating a seamless dining experience by maintaining exceptional attention to detail, strong menu knowledge, and a commitment to Wynn's Forbes Five-Star service standards.
Key Responsibilities
Food Delivery & Service Execution
Deliver food from the kitchen to guests promptly while maintaining proper temperature, presentation, and timing
Ensure all plates meet established quality and presentation standards before leaving the kitchen
Utilize proper carrying techniques and service procedures consistent with fine dining standards
Coordinate closely with culinary leaders, expeditors, and service staff to ensure accurate and timely order execution
Support service for daily dining operations, golf events, tournaments, and special functions
Quality Control & Menu Knowledge
Verify all dishes for accuracy, completeness, modifications, and presentation before delivery
Maintain thorough knowledge of menu items, ingredients, preparation methods, and daily specials
Provide concise and accurate descriptions of dishes during delivery when appropriate
Ensure allergy requests, dietary restrictions, and special accommodations are executed correctly
Develop familiarity with seasonal menus, specialty offerings, and golf event dining packages
Guest Interaction & Service Support
Present food to guests with professionalism, confidence, and attention to detail
Deliver dishes using proper serving etiquette and announce menu items accurately
Assist servers in maintaining guest satisfaction and responding to guest requests
Coordination & Team Collaboration
Serve as a liaison between culinary and front-of-house teams to ensure smooth communication and service execution
Relay guest requests, service needs, and feedback to appropriate team members in real time
Collaborate closely with servers, bussers, hosts, bartenders, and kitchen staff to maintain dining room flow
Adapt quickly to changing business levels, large parties, tournaments, and special events
Service Precision & Timing
Monitor table status with service staff to deliver items at the appropriate time
Support execution of multi-course meals with consistency and attention to detail
Ensure dishes are delivered efficiently without compromising presentation standards
Operational Responsibilities
Maintain cleanliness and organization of expeditor stations, service stations, and guest-facing service areas
Polish and organize plates, utensils, serving equipment, and related materials to Wynn standards
Complete opening, side work, and closing responsibilities accurately and efficiently
Ensure service tools and equipment remain stocked, organized, and operational throughout the shift
Assist with event preparation and dining room readiness for golf outings, tournaments, and private functions
Compliance & Brand Standards
Adhere to all Wynn grooming, appearance, and uniform standards
Follow all health, safety, sanitation, and food handling regulations
Uphold Forbes Five-Star service expectations through professionalism and attention to detail
Execute all responsibilities in accordance with Wynn policies and departmental procedures
Act as an ambassador of Wynn Las Vegas, Cliff House, and Wynn Golf Club by demonstrating a commitment to luxury hospitality and exceptional guest service
Education & Experience
High school diploma or equivalent required
1-3 years of experience in a fine dining restaurant, luxury hospitality environment, private club, golf club, or upscale food and beverage operation preferred
Previous food runner, busser, server assistant, or related front-of-house experience strongly preferred
Experience supporting high-volume service while maintaining luxury standards preferred
Candidates must be at least 21 years of age
Knowledge & Skills
Strong knowledge of food presentation, service standards, and dining etiquette
Excellent communication and teamwork skills
Ability to work with urgency while maintaining precision, professionalism, and composure
Strong organizational skills and attention to detail
Ability to memorize menu information and accurately communicate dish descriptions
Ability to maintain awareness of dining room flow and guest experience throughout service
Knowledge of luxury hospitality, private club, or golf club service environments preferred
Licenses & Certifications
Must be able to obtain and maintain all required work cards and licenses
Work Environment
Upscale dining restaurant located within the Wynn Golf Club environment
Fast-paced, high-performance environment requiring constant movement and coordination
Indoor and outdoor-adjacent restaurant setting with exposure to seasonal golf club activity and events
Flexible schedule required, including early mornings, evenings, weekends, holidays, tournaments, and special events
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.