Food Runner / Barback- Ice Rink- Meritage Resort & Spa

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Food Runner / Barback

Seasonal Employment Period: November 13, 2026–January 10, 2027

Pay: $16.90 Plus tips

Merry Meritage | Meritage Resort & Spa

Merry Meritage at Meritage Resort & Spa is a seasonal holiday experience featuring an outdoor ice rink, festive activations, family entertainment, food and beverage offerings, and memorable guest experiences throughout the holiday season. Our food and beverage support team plays an important role in ensuring that service is organized, efficient, and welcoming for every guest.

We are looking for our next Food Runner / Barback to join our seasonal food and beverage team. This role is ideal for a dependable, energetic team member who enjoys working behind the scenes to support servers, bartenders, culinary teams, and guests in both indoor and outdoor environments.

As a Food Runner / Barback, you will be responsible for delivering food and beverages, supporting bar operations, restocking service areas, maintaining cleanliness, and helping the food and beverage team provide timely and high-quality service. You will work in a fast-paced environment where communication, teamwork, organization, and attention to detail are essential.

Who You Are

You are hardworking, dependable, organized, and eager to support a successful service team. You take pride in moving with purpose, maintaining clean and stocked work areas, and ensuring food and beverages reach guests promptly and accurately.

You are comfortable working in a fast-paced environment and understand the importance of communication, timing, and teamwork. You are willing to assist wherever needed, maintain a positive attitude during busy periods, and work both indoors and outdoors in cold temperatures and changing weather conditions. If you enjoy being part of a collaborative hospitality team and take pride in helping create memorable guest experiences, you will fit right in at Meritage Resort & Spa.

What You'll Do

• Deliver food from the kitchen to guests in a timely and professional manner.
• Verify that orders are complete, accurate, properly presented, and accompanied by any necessary condiments, utensils, or service items.
• Communicate effectively with culinary team members, servers, bartenders, managers, and other team members regarding order details, special requests, and guest needs.
• Assist servers with table maintenance, clearing, resetting, and maintaining organized guest areas.
• Support bartenders by stocking liquor, beer, wine, mixers, garnishes, glassware, ice, disposables, and other beverage supplies.
• Prepare bar garnishes, mixers, beverage mise en place, and other items as directed by the bartender or manager.
• Maintain clean, organized, and fully stocked barbacks, service stations, storage areas, and guest spaces.
• Replenish food and beverage products throughout service to support efficient operations.
• Assist with transporting food, beverages, trays, supplies, and equipment between indoor and outdoor service areas.
• Clear empty glassware, dishes, trash, and other items from guest areas and service stations.
• Assist with setting up, replenishing, and breaking down food and beverage service areas, events, and special activations.
• Maintain awareness of food allergies, dietary restrictions, special requests, and order modifications.
• Follow proper food handling, sanitation, and safety standards at all times.
• Communicate spills, broken glass, unsafe conditions, equipment concerns, product shortages, and other issues to management promptly.
• Assist with crowd flow, holiday programming, outdoor service areas, and other Merry Meritage activities as needed.
• Provide friendly and professional assistance to guests when appropriate and direct questions to the appropriate team member.
• Work collaboratively with the food and beverage, culinary, ice rink, retail, and resort teams.
• Maintain a positive, festive, and service-focused atmosphere throughout every guest interaction.
• Follow all company policies, service standards, food safety guidelines, and applicable regulations.
• Perform additional responsibilities as assigned to support the overall success of Merry Meritage.

Qualifications

• Previous experience in a restaurant, hotel, resort, catering, banquet, bar, or hospitality environment is preferred but not required.
• Previous experience as a food runner, busser, barback, server assistant, or similar support role is beneficial.
• Strong communication skills and the ability to work effectively as part of a team.
• Ability to move quickly and safely while carrying food, beverages, trays, and supplies.
• Ability to follow directions, prioritize tasks, and remain organized during busy service periods.
• Positive attitude, strong work ethic, reliable attendance, and willingness to assist wherever needed.
• Ability to maintain a clean, professional appearance and provide friendly guest service.
• California Food Handler Card, or the ability to obtain one within 30 days of hire.
• Must be comfortable working both indoors and outdoors in cold temperatures and changing weather conditions.
• Must be available to work varying shifts, including evenings, weekends, holidays, and peak-season periods.
• Ability to stand and walk for extended periods while actively supporting operations.

Physical Requirements

This position requires standing and walking for extended periods, frequent bending, reaching, lifting, carrying, pushing, pulling, and repetitive movements while working in indoor and outdoor food and beverage service environments.

Team members must be able to lift and carry up to 50 pounds, transport food, beverages, trays, ice, glassware, supplies, and equipment, and work in cold outdoor temperatures for extended periods while maintaining professional service standards.

Why Join Meritage Resort & Spa?

At Meritage Resort & Spa, we believe exceptional holiday experiences are built by exceptional people. Merry Meritage gives our team the opportunity to create memorable moments for families, friends, and guests visiting Napa Valley during the holiday season.

As part of the Merry Meritage food and beverage support team, you will gain valuable experience in restaurant operations, bar support, event service, outdoor hospitality, guest relations, and resort operations. You will work in a collaborative environment alongside team members from throughout the resort while helping bring one of Napa Valley's most exciting seasonal experiences to life.

If you are dependable, energetic, and ready to support an exceptional service team both indoors and outdoors, we would love to meet you.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.