FOOD & BEVERAGE SUPERVISOR - Woodman's Sports & Convention Center
WSCC SFM, LLC
LOCATION: Janesville, WI
DEPARTMENT: FOOD & BEVERAGE
REPORTS TO: FOOD & BEVERAGE MANAGER
STATUS: Part-TIME (NON-EXEMPT)
ABOUT THE COMPANY:
Woodman's Sports & Convention Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Janesville, WI. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Woodman's Sports & Convention Center is managed by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) Organization. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The F&B Supervisor will effectively manage all aspects of a Food & Beverage Concession Area for Woodman's Sports & Convention Center. This position is responsible for delivering an exceptional food, beverage, and service experience for all our guests.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Directly align with the SFM Statement and Core Values
- Manage the daily production, preparation & presentation of all food for the facility's restaurant, concessions, and special events to ensure quality consistent product is produced that meets venue standards
- Assist in training, mentoring, and supervising all food & beverage Team Members
- Open, supervise, operate, and close food operation locations throughout the venue
- Monitor quality control constantly
- Manage in weekly and monthly inventory counting
- Manage with weekly inventory orders
- Effectively manage all cooler, freezer, and dry storage areas in facility
- Ensure highest levels of food safety & sanitation are being maintained
- Communicate kitchen equipment repair needs in a timely manner
- Operationally manage Health and Safety practices to ensure inspection compliance that result in an A score
- Record information about inventory and health practices
- Effectively manage customer complaints and suggestions
- Complete special projects and daily assignments as directed
- Effectively manage the food & beverage aspect of a Concession Area during events
- Manage the efficient use of supplies during events
- Effectively train, develop, and hold hourly Team Members accountable
- Assist with catering orders: supply, food preparations, room setup, service, breakdown, etc.
- All other duties as assigned by management
THE IDEAL CANDIDATE HAS:
- Proven success of effective leadership in a high-volume concessions/food & beverage environment
- Experience and success in supervising staff in order to effectively execute a successful shift
- Experience and success in customer service and leadership
- Action-oriented personality with a 'get it done' attitude and proficiency for efficiency
- Food Safety Manager and ServSafe Certifications are preferred
MINIMUM QUALIFICATIONS:
- 2+ years of food & beverage experience in a leadership role
- Requires good communication skills, both verbal and written
- Must have strong leadership and mathematical skills
- Must be detail-oriented and have outstanding organizational skills
- Ability to maintain focus in a high-volume, fast paced environment
- Must be able to work under pressure, be decisive, and work well in a group setting
- Ability to motivate Team Members and prioritize
- Must be able to work irregular shifts to include nights, weekends, holidays as needed
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 50 pounds waist high
- May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, bend, carry, lift, pull, and push
- Will be required to operate a computer
- Facility has intermittent noise