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Hotel Hospitality Jobs

Food & Beverage Supervisor

Legends Global

  • San Antonio, Texas
  • 5 days ago

    Highlights

    Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness. Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

    Numbers & Facts

    LocationSan Antonio, Texas

    Description

    • Oversee the flow of guests within the club by managing the reservations system and host team
    • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
    • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
    • Oversee day to day operations including: staff assignments, side-work supervision, inventory management and closing procedures including cash handling and POS reporting. 
    • Conduct pre-shift meetings to inform staff about daily specials, VIP guests and reservations for that day
    • Act as a sommelier by using wine and cocktail knowledge to make informed wine and beverage pairing recommendations
    • Inspect dining and serving areas to ensure cleanliness and proper setup
    • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
    • Work with Concierge to ensure all Special Occasion arrangements are delivered with ease (eg. Birthdays, Anniversaries, Honeymoons, etc.)
    • Order or requisition supplies and equipment for tables and serving stations
    • Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
    • Maintain positive client relations and anticipate guest needs and ensure guest service in accordance with Legends standards; investigate food quality and service complaints.
    • Pro-actively deal with guest queries, advising guests on menus and beverage selections, ensure satisfaction with food and service, and if necessary respond to complaints in an expeditious manner
    • Responsible for ensuring that all financial (invoices, reporting) and HR/Payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
    • Supervise general cleaning tasks using standard products as assigned to adhere to health standards.
      Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
    • Ensure a safe working and guest environment to reduce the risk of injury and accidents
    • Other duties as assigned

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