Join the Luxe Team as Food & Beverage Outlet Manager!The Luxe Sunset Boulevard Hotel is a AAA Four Diamond hotel, proudly standing as the only property of its kind in our competitive set and in the prestigious areas of Brentwood and Bel-Air. Our stunning 160-room boutique hotel offers guests distinguished service and timeless luxury, making us a sought-after destination in the heart of Los Angeles.
Department: Food & Beverage
Accountable To: General Manager
Status: Exempt
Estimate Pay Range: $75,000 to $85,000 annually
Primary Objective:
Supports the Food and Beverage Outlets (Room Service, Luxe Lounge, Restaurant, Seasonal Pool Bar) in addition to banquet bars to ensure the highest level of guest satisfaction and that financial goals are met.
Areas of Accountability: - Oversees the day-to-day operations in the Food and Beverage Outlets.
- Creates and communicates training tools to ensure the highest level of service understanding and ability amongst associates.
- Communicates the Luxe Sunset Boulevard Hotel brand standards for all Food and Beverage Outlets positions.
- Conducts monthly departmental meetings.
- Manage Labor and Payroll.
- Liquor and Food Inventory.
- Manges a low food cost.
- Manage Food Covers and F&B Marketing Collateral
- Ensures positive associate relations through open communication.
- Responds quickly to associate and guest requests or complaints in a friendly manner and takes appropriate action. Follows up to ensure satisfaction.
- Ensures high service standards are met through observations.
- Implements standard operation procedures to improve beverage cost.
- Interview, hire, train, develop, conduct performance evaluations, resolve problems and recommend discipline and/or termination when appropriate for staff members.
- Demonstrate and enforce high standards of appearance and grooming.
- Attentive, helpful and friendly to all customers, guests, managers and fellow employees.
- Works with General Manager to create appropriate promotions to drive Food and Beverage Outlet revenues.
- Prepares and audits Banquet Bar requisitions and returns to ensure proper cash handling and pouring controls are adhered to.
- Assures that all hourly associates are provided prescribed appropriate rest and meal breaks with a “hands on” approach.
- Implements revenue generating strategies for F&B Outlets.
- Consistently monitors and makes recommendations on eliminating unnecessary overtime by being “on the floor” and appropriate staffing levels.
- Prepare Food and Beverage Outlet weekly schedules based on business levels at hand using accurate forecasting with the approval of the Director of Food and Beverage.
- Prepare Food and Beverage Outlet weekly schedules based on business levels at hand using accurate forecasting.
- Keeps the General Manager fully informed of all problems or matters of significance.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working environment.
- Adheres to company policies and procedures.
- Attends work as scheduled.
- Follows hotel’s dress and grooming standards.
- Minimizes safety hazards by following all safety rules and procedures.
- At all times, projects a favorable image of Luxe Sunset Boulevard Hotel to the public.
Benefits:- Medical, Dental, Vision and Life Insurance
- FSA Medical
- Short Term Disability and Long-Term Disability
- 401(K) Plan
- Vacation and Sick Leave
- Employee Dry Cleaning
- Employee Meal and Parking
Physical Requirements:- Pushing/Pulling: Average weight 60lbs constantly
- Lifting/Carrying: Average weight 60lbs constantly
- Standing/Walking: Constantly
- Kneeling/Crawling: Occasionally
- Reaching: Constantly
Luxe Hotels is proud to be an Equal Opportunity Employer.
About Luxe Hotels:
The Luxe independent hotel group is a privately held company headquartered in Los Angeles, California. "Luxe" is an experience built around ideals of timeless hospitality, innovative services, and unexpected solutions. Luxe hotels are like home, only better. At Luxe, we go beyond service and strive to relate to our guests. Everyone entering our hotel brings something new and different – a unique journey and experience. Our job is to recognize and respect that journey in every interaction. Every person truly is an entire world!
With this in mind, we seek employees who share our values and desire to deliver a gracious guest experience with sincere commitment. We accomplish this by making our guests feel cared for and known when they stay or dine with us. Their preferences are considered; their expectations are constantly exceeded, but meeting their needs is only the beginning of what we do to make them feel like they belong.