Food and Beverage Manager - Hilton New York Times Square

Our stylish 478-room hotel is in Times Square, steps from restaurants, shops, and Broadway theaters. Central Park, Radio City Music Hall, Rockefeller Center, and Grand Central Station are within one mile. Our Outdoor Terrace overlooks the heart of the city. Our newly renovated restaurant also offers iconic NYC views.

The ideal candidate will have 2-3 years of food and beverage leadership experience (hotel restaurant experience preferred), experience managing a unionized team, full availability including nights, weekends and holidays, and knowledge of the following systems: Agilysis POS, Unifocus, OnDemand, Smart Spend.

Shift Pattern: Full availability is needed including weekends and holidays (opening shift starts at 6:30am, closing shift starts at 2:00pm)

Salary Range : $67,000 - $80,000 / annually

What are the benefits of working with Hilton? *

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Food and Beverage Manager, you would be responsible for directing and organizing the activities and services of a hotel food and beverage outlets, including the restaurant, lounge, room service, and coffee shop.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations, and delivering recognition and reward.
• Monitor and assess product and service and satisfaction trends, evaluate, and address issues and make improvements accordingly.
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards.
• Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue.
• Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events.
• Recruit, interview, and train team members.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!