Food and Beverage Helper

The Club at Eaglebrooke, located in Lakeland, FL, is pleased to announce an excellent career opportunity for a part-time Food and Beverage Helper! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Key Responsibilities:

• Welcomes each guest with a friendly greeting and escorts them to their assigned table.
• Seats guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
• Assigns opening and closing side duties and supervises side work; ensures completed setups of all stations before service staff departure.
• Assists with side work and supports service staff with bussing tables and taking cocktail orders.
• Maintains reservation book, takes incoming telephone calls, and notes reservations and special requests from guests.
• Retains knowledge of all menu items, prices, and general service procedures.
• Maintains standards of appearance and cleanliness in all service areas.
• Remains visible on the dining room floor and is easily accessible to guests, staff, and management.
• Checks all tables before service to ensure proper settings.
• Communicates guest requests and concerns to the department manager.
• Incorporates safe work practices in job performance.
• Maintains regular and reliable attendance.
• Performs other duties as required by supervisor.

Minimum Qualifications:

• Ability to read and speak English may be required in order to perform the duties of the job.
• Must complete Alcohol Awareness Training.
• Knowledge of Microsoft Office applications.
• Knowledge of point of sale (POS) system.

Education and Experience:

• High school diploma or general education degree (GED); or one to three months of related experience or training; or equivalent combination of education and experience.

Working Conditions:

• Often required to stand, walk, talk, and listen.

• Regularly lifts up to 10 pounds.

• Occasionally reaches with arms and hands, uses hands, tastes, smells, climbs, balances, stoops, kneels, crouches, or crawls.

• Noise level is moderate.

• Works extended hours during golf and holiday season.

• Works weekends and holidays.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical (if determined by the ACA measurement)
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Additional Compensation - Eligibility for Service Charge

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.