FOH Supervisor

Front of House Supervisor
Tarpon Springs, FL | Hourly | Full-Time

As a Front of House Supervisor, you will oversee daily FOH operations in both the restaurant and bakery, ensuring outstanding guest experiences and consistent team performance. This role requires a confident leader with strong judgment, a hands-on approach, and the ability to stay organized and effective in a high-volume environment.

About Us:  

Hellas Bakery & Pita is a family-owned and operated landmark located in the heart of Tarpon Springs, Florida. For over 50 years, we’ve proudly served authentic Greek pastries, breads, and meals to locals and visitors alike. Our team is passionate about hospitality, tradition, and delivering top-quality food and service. At Hellas, we foster a warm, team-oriented environment where both our guests and employees feel like family.

What You Will Do: 

• Greet guests and ensure a warm, welcoming atmosphere throughout their visit.
• Oversee all FOH operations such as the dining room, host stand, bar, and bakery.
• Lead and support servers, bussers, hosts, bartenders, runners, and bakery team members.
• Facilitate pre-shift meetings, provide coaching, and train staff on service standards and Greek offerings.
• Manage seating flow, large party coordination, and waitlist strategy.
• Administrative cash handling, reporting, and daily opening/midday/closing duties.
• Communicate efficiently with the BOH and bakery to ensure smooth operations.
• Enforce safety, hygiene, and food safety compliance standards in all FOH areas.
• Assist with scheduling, time-off requests, and performance management.

What You Bring: 

• A minimum of 2–3 years of Front of House supervisory or management experience in a high-volume, full-service restaurant.
• Strong leadership, communication, coaching, and conflict-resolution skills, with the ability to hold team members accountable.
• Ability to lead by example and maintain a professional, hands-on presence throughout each shift.
• Strong understanding of FOH staffing, side work, opening and closing procedures, and daily operational readiness.
• Experience with restaurant POS, reservation, and waitlist systems, such as Aloha, Toast, and SevenRooms.
• Flexible availability, including weekends, evenings, and holidays.

Physical Demands and Work Environment  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. 

• Must be able to stand for extended periods. 
• Must be able to lift or move 25–50 lbs. as needed. 
• Visual requirements include close, peripheral, and focused vision. 

Why you will love wroking with Hellas! 

• Discounted shift meal.
• Health insurance with a large employer contribution (FT).
• Vision, dental, life, short term and long-term disability and accident insurance also available. 
• 401K Retirement Plan available!.
• Pet insurance and Pet discount programs (FT and PT).
• Financial Fitness program to help you stay on top of your financial goals. 
• Employee Assistance program to help with work and life issues. 
• Growth Opportunities for those who want to further their career. 
• Team oriented.   

EEO & ADA Compliance: 

Hellas Bakery & Pita is an Equal Opportunity Employer (EEO) committed to a diverse and inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic. In accordance with the Americans with Disabilities Act (ADA) and the Florida Civil Rights Act (FCRA), we provide reasonable accommodations during the hiring process. To request an accommodation, contact Human Resources at (727) 934-8400 or hellasemployment@gmail.com. 

E-Verify Notice:  

Hellas Restaurant & Bakery is a participant in the E-Verify Program. As required by law, we use E-Verify to confirm the identity and employment eligibility of all new hires. For more information about E-Verify, please visit www.e-verify.gov. 

Disclaimer 

This job description is not intended to be an exhaustive list of all responsibilities or duties. Employees may be asked to perform additional tasks as needed. All duties listed are essential and may be modified to reasonably accommodate individuals with disabilities.