FOH Restaurant Hospitality Manager/ Maitre d' - Granger's Restaurant & Bar

GRANGER'S RESTAURANT & BAR

RESTAURANT MANAGER: JOB DESCRIPTION

INTRODUCTION

Located in the heart of Houston’s museum district, Granger's is an upscale-casual neighborhood restaurant and bar that specializes in serving classic American cuisine alongside signature cocktails and carefully selected wines in a dining room filled with old-world charm and timeless décor.

Granger’s strives to create a comfortable atmosphere where our guests can focus on relaxing with friends and family, knowing that their every need will be thoughtfully taken care of. Everything on the menu is prepared from scratch daily and is elegantly presented.

Paying homage to both the family name and the incredibly diverse neighborhood in which owners Ryan and Josephine Granger have successfully operated two fast-casual concepts, Bodegas Tacos Shop and Fia’s Pizzeria, for the last 18 years, Granger’s aims to continue serving this historic area of Houston for years to come.

Granger's is seeking for great people to lead its team. This is an extremely exciting time! We are seeking and experienced and hospitality-driven Front of the House Hospitality Manager / Maitre d' to lead the service team and elevate the guest experience and are ready to help write the next chapter on this journey as food service leaders in the Houston Museum District.

COMPENSATION RANGE:

• $65,000 - $70,000 per year

SUPPLEMENTAL PAY: 

• Bonus Pay

BENEFITS: 

• Paid Time Off
• Paid Training
• Employee Discount

RESPONSIBILITIES/DUTIES

• Follows daily manager’s agenda and opening and closing checklists for all departments.
• Ensures restaurant appearance (inside and outside) is up to company standards prior to every shift.
• Assumes responsibility for his/her departments, making sure all schedules are done in accordance with the budget and ensuring the best coverage for 100% customer satisfaction.
• Assures all staff training and development is performed correctly and thoroughly to ensure minimal staff turnover.
• Assumes 100% responsibility for coaching new managers and all employees per shift in all departments following job descriptions, policies and procedures.
• Assumes 100% responsibility for reviewing incoming FOH hourly applications, conducting initial interviews according to company guidelines, and properly filling out the interview rating form.
• Assumes 100% responsibility for on-boarding GM approved FOH hourly hires.
• Attend and participate in manager meetings.
• Assumes 100% responsibility for assigning weekly goals to staff and ensuring their completion, while accomplishing his/her own goals determined by general manager.
• Assumes 100% responsibility for operating the property in accordance with all state and local laws and ordinances.
• Assumes 100% commitment to management, and continued employee training and development.
• Assumes 100% responsibility that all receiving is physically accounted for at the price quoted for.
• Assures that all staff training material including but not limited to: Employee Handbook, FOH Training Manuals by Position, and all policies and procedures are up to date.
• Works in accordance with the accounting department, providing all accurate information needed to produce DSR’s, P&L’s, budget and payroll.
• Assists the general manager with the planning and execution of all marketing strategies in a timely manner.
• Works with the kitchen manager(s) and kitchen staff to assure 100% quality in our food product 100% of the time.
• Is trained and able to train staff in all POS functions and all associated software.
• Ensures 100% guest satisfaction during the shift.
• Pledges to perform job functions while upholding company policy and procedures according to company operating policies manual.

REQUIRED TRAINING/ EDUCATION/EXPERIENCE             

• College degree not necessary, but preferred
• Minimum of 2 year as a manager at an upscale restaurant
• Must possess detailed knowledge of front and back of the house management
• Must be proficient in budgeting, staff scheduling, interviewing, training, and shift supervision
• Must have Texas Food Handlers and TABC Certifications   

MINIMUM QUALIFICATIONS         

• 5 years of management experience
• Passion for food and beverage
• Positive attitude, and solution oriented
• Self-motivated and self-aware
• Able to stand for 10 hours at a time
• Able to operate in a fast-paced, high-volume environment
• Takes initiative and has a sense of urgency
• Available to work 50-55 hours a week
• Available to work weekends
• Able to lift 25 pounds
• Good hearing for accurate communication skills
• Emotional intelligence
• Must be able to physically carry out the position requirements
• Must be alert to all management, staff, and customer needs       

This position reports to General Manager.

HTX Restaurant Group was established in 2005 with the opening of its first restaurant, The Park Grill in the Houston Museum District. Shortly after, the Park Grill began catering its American food fare like breakfast buffets, casseroles, wraps, panini’s, sandwiches, salads, and soups into the Texas Medical Center.
Since then the HTX RG’s culinary team has grown and created several new food concepts, Bodegas Taco Shop and Fia's Pizzeria. These are both brick and mortar restaurants that offer unique menus to our dine-in guests as well as our catering customers. The key to all these concepts is the variety now offered to our neighbors and catering clientele.
The HTX Restaurant Group is looking for great Leaders! This is an extremely exciting time. We are looking for team members who embody our vision of a dining experience and are ready to help write the next chapter on this journey as food service leaders in the Houston Museum District.

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