FM Essential Account Engineer (I,II, or SR.)

This involves identifying priority risk improvement measures that have the greatest impact on loss frequency and severity, helping clients understand their exposures to loss and the potential impact on their business, recognizing the client’s risk tolerance level, and then creatively developing practical, cost-effective solutions that are mutually acceptable. This involves developing and managing a risk engineering resource plan that meets both FM, and client needs and then utilizing risk information from various internal and external engineering resources at the location and corporate levels to develop an overall assessment of account risk quality.

Job Description:

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

FM Essential is set to expand Q4 2026, offering exciting opportunities for a motivated individual keen to help build a new product line under the “One FM” banner.

Targeted acceptable risk quality, sustainably profitable & aligned manufacturing business, FM Essential is designed for companies that currently fall outside FM and FM Affiliated risk selection criteria. Rather than adjusting existing criteria, FM Essential introduces a more flexible pathway to resilience, expanding our reach to a broader segment of the global manufacturing market.

Complementing our existing FM and FM Affiliated offerings, FM Essential combines science-backed engineering solutions with market-compatible coverage. It offers quota-share lead insurance options alongside core consultancy risk-engineering services, setting it apart from commodity competitors. Its flexible risk-improvement ambitions make it ideal for organizations committed to resilience but unable to meet the more rigorous standards of our mutual offering.

This position is for an AE I (Grade E14) to Senior AE (Grade E16) depending on the level of the candidate’s skill and experience. Varying levels of experience and qualifications will be considered.

Role can sit in Boston ( South Station or Norwood)

The successful candidate will join a team that is contributing to FM’s evolving market presence, including new initiatives such as FM Essential, a resilience-focused product tailored for the manufacturing sector.

Responsibilities

• Accurately identifying, evaluating, quantifying and communicating risk information to obtain a competitive advantage for FM, our clients and our broker partners. This involves developing and managing a risk engineering resource plan that meets both FM, and client needs and then utilizing risk information from various internal and external engineering resources at the location and corporate levels to develop an overall assessment of account risk quality.
• Consistently achieving risk improvement from a well-developed and executed account strategy. This involves identifying priority risk improvement measures that have the greatest impact on loss frequency and severity, helping clients understand their exposures to loss and the potential impact on their business, recognizing the client’s risk tolerance level, and then creatively developing practical, cost-effective solutions that are mutually acceptable.
• Working closely with production underwriters on account renewals and Prospects to develop and grow a profitable portfolio of business in an assigned territory that is consistent with Corporate/FM Essential policies, business strategies and objectives. This includes proper risk selection and conducting Prospect visits as needed.
• Effectively managing change through communication and collaboration with clients, broker partners, field engineers and production underwriters.
• Managing client and broker partner engineering relationships and consistently communicating and demonstrating the value-added differential of FM engineering.

Qualifications:

• Minimum of a bachelor's degree in engineering
• 4+ years’ experience as a Field Engineer or equivalent industry experience
• Strong verbal and written communication skills including running effective meetings with client executive management
• Good analytical, judgement, problem solving, decision making and interpersonal skills
• Responsiveness, efficiency, time management ability and organizational skills
• Proven technical capability, including diverse knowledge of engineering principles
• Strong relationship-building and consulting skills in sales and negotiation
• Demonstrated history of ownership, initiative, collaboration, achieving timeliness targets and getting results
• Ability to travel (travel is required on a regular basis – approx. 30% of total time consists of site visits, meetings and presentations to brokers and corporate customers)

The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time.

FM is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.