Floor Supervisor

Troon Golf LLC

  • Bonita Springs, FL
  • 5 days ago

    Highlights

    This role is hands-on and guest-focused, ensuring exceptional service, smooth shifts, and strong team communication. Key Responsibilities: Provide excellent customer service and address guest needs or concerns promptly and professionally.

    Numbers & Facts

    LocationBonita Springs, FL

    Description

    Spanish Wells Golf and Country Club is seeking a Floor Supervisor. We are seeking an experienced and motivated Floor Supervisor to help lead daily front-of-house operations. This role is hands-on and guest-focused, ensuring exceptional service, smooth shifts, and strong team communication. The ideal candidate is dependable, energetic, and thrives in a fast-paced restaurant environment.

    Key Responsibilities:

    • Provide excellent customer service and address guest needs or concerns promptly and professionally
    • Supervise front-of-house staff during service to ensure service standards are met
    • Support staff with table management, pacing, and overall floor flow
    • Assist with opening and closing duties as assigned
    • Enforce company policies, procedures, and service standards
    • Communicate effectively with kitchen staff and management to ensure smooth operations
    • Lead by example with a positive attitude and strong work ethic
    • Perform additional duties as assigned by management

    Requirements:

    • Excellent customer service and communication skills

    • Ability to stand for extended periods of time

    • Ability to lift and carry items as required for restaurant operations

    • Open availability required

    • Must be able to work weeknights, weekends, and holidays

    • Ability to multitask and remain calm in a fast-paced environment

    • Previous restaurant or supervisory experience preferred

    Physical Requirements:

    • Standing and walking for long periods

    • Lifting, carrying, and moving items as needed during service

    What We Offer:

    • Competitive pay (based on experience)

    • A supportive, team-oriented work environment

    • Opportunities for growth and leadership development

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