Floor-Shift Supervisor

Lawson's Finest Liquids crafts and delivers the finest and freshest beer to delight our fans. We are a values-driven company with a focus on excellence, cultivating and supporting vibrant communities, and having fun. We are passionate about delivering world-class brews throughout our eleven-state Northeast region and beyond.

The Floor-Shift Supervisor serves as the primary floor supervisor during assigned opening and/or closing shifts, providing expanded operational coverage and supervisory support within the Taproom and Retail spaces. This role helps ensure service readiness, operational consistency, strong communication, and successful execution of opening and closing responsibilities.

This position assumes key shift supervision responsibilities when scheduled in this capacity. The Floor-Shift Supervisor plays an important role in supporting the guest experience, strengthening floor accountability, and helping maintain a smooth, well-executed operation. This position reports directly to the Head of Taproom Operations.

The ideal candidate:

• Has a passion for hospitality and understands the importance of guest experience, floor presence, and pace of service
• Can confidently guide a shift in a positive and efficient manner
• Is calm, organized, and solution-oriented in a fast-paced environment
• Demonstrates sound judgment and knows when to act independently and when to elevate issues
• Has strong communication skills and can provide clear direction to the team during service
• Is detail-oriented, accountable, and follows through consistently
• Can balance operational tasks with active floor awareness and team support
• Is honest, dependable, and leads by example

Primary Responsibilities:

• Serve as the primary floor supervisor during assigned opening and/or closing shifts
• Support strong floor execution, service flow, and team communication throughout the shift
• Ensure opening and/or closing procedures are completed fully and consistently
• Lead or support pre-shift communication to align the team on daily goals, priorities, service focus, and operational updates
• Coordinate key opening responsibilities, including distributing banks, reviewing menu updates with the kitchen, adjusting POS inventory as needed, receiving Lawson's Finest Liquids beer deliveries, and preparing the space for service
• Coordinate key closing responsibilities, including counting banks and deposits, confirming inventory adjustments, ensuring all positions have completed proper closing procedures, and securing the building
• Help maintain a clean, welcoming, and service-ready environment for guests at all times
• Support consistency in beverage and retail standards, including proper glassware, cleanliness, organization, and readiness
• Reinforce adherence to service standards, floor accountability, and all applicable liquor laws and company policies
• Serve as the primary point person for in-shift questions or immediate operational needs, escalating issues to management when appropriate
• Communicate relevant shift notes, issues, and follow-up items clearly to the Taproom Management team
• Help create a work environment that encourages accountability, teamwork, and pride in execution

What you'll need to succeed:

• Ability to confidently open and/or close the Taproom and Retail operation
• Strong floor presence and the ability to support multiple service positions as needed
• Ability to work independently while maintaining strong communication with the broader management team
• Highly organized with strong prioritization and time management skills
• Experience with POS systems and daily cash-handling procedures preferred
• Proficiency with Microsoft Office and comfort with basic spreadsheets preferred
• Knowledge of safe work practices, sanitation standards, and proper handling of food, beverages, and cleaning chemicals
• Willingness to work nights, weekends, and holidays as part of a regular schedule
• Positive, team-oriented approach with the ability to remain composed under pressure
• Physically capable of performing active floor duties, including repeated lifting of 30 pounds or more and prolonged standing, walking, and talking
• 3-5 years of supervisory experience in hospitality preferred
• Cicerone Certified Beer Server required within 90 days of hire
• Willingness to perform other duties as assigned

The Lawson's Package:

• Starting rate: $26/hour
• Total compensation package includes:
• Medical, Dental & Vision Insurance (employees who avg. 20+ hours a week)
• Paid time-off
• Profit sharing
• 401k plan with company match
• Onsite Weekly Massages
• Wellness Reimbursement
• Professional Development Opportunities
• Employee & Local Discounts
• Life Insurance
• Paid Family Leave
• Five Year Sabbatical
• Free EV Charging

Lawson's Finest Liquids is an Equal Opportunity Employer and committed to equity, inclusion and diversity. We believe that all forms of diversity make us better at everything that we do - fostering innovation and connecting us more closely to our customers and communities. Lawson's Finest is especially interested in candidates that contribute to the diversity, inclusion and excellence of our organization.

Lawson's Finest Liquids provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.