Floor Manager

Hilltop Tavern

  • Woodway, Texas
  • 12 days ago

    Highlights

    This role works closely with ownership and management to ensure excellent guest experiences, efficient restaurant operations, and a positive team environment. Associates degree OR previous restaurant or hospitality management experience required.

    Numbers & Facts

    LocationWoodway, Texas

    Description

    Hilltop Tavern, Woodway, TX


    Position Overview

    We are seeking a motivated and dependable Floor Manager to support daily operations at Hilltop Tavern. This role works closely with ownership and management to ensure excellent guest experiences, efficient restaurant operations, and a positive team environment.


    The Floor Manager helps oversee staff, maintain service standards, and ensure both restaurants operate smoothly during all shifts.



    Key Responsibilities

    Restaurant Operations

    • Assist in managing daily front-of-house operations
    • Ensure smooth service during busy shifts
    • Monitor cleanliness, organization, and safety standards throughout the restaurant
    • Help manage opening and closing procedures

    Staff Leadership

    • Support hiring, training, and coaching of staff
    • Supervise servers, bartenders, hosts, and support staff during shifts
    • Help create a positive, team-focused work environment
    • Address employee concerns and provide guidance when needed


    Guest Experience

    • Ensure guests receive excellent service and hospitality
    • Resolve guest concerns or complaints professionally and efficiently
    • Maintain high standards for food presentation and service


    Administrative Support

    • Assist with scheduling and shift coverage
    • Help manage inventory and supplies
    • Support daily cash handling and end-of-shift reporting
    • Communicate important updates to staff and management

    Qualifications

    • Associates degree OR previous restaurant or hospitality management experience required
    • Strong leadership and communication skills
    • Ability to work in a fast-paced environment
    • Strong problem-solving and organizational skills
    • Ability to work nights, weekends, and holidays
    • Knowledge of POS systems and restaurant operations is a plus


    What We’re Looking For

    • A team leader who leads by example
    • Someone who thrives in a busy restaurant environment
    • A positive attitude and strong work ethic
    • Passion for hospitality and great service


    Schedule

    • Full-time
    • days, evenings, weekends, and occasional holidays

    Work schedule

    • Monday to Friday
    • Weekend availability

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