Goal: Run smooth service and protect every guest experience
Pay: $18–$20/hr |
Key Job Descriptions:
- Floor — Own the FOH during every shift — control pace and flow
- Guests — Catch and fix guest issues before they escalate
- Team — Coach servers and hosts every shift — not just when problems hit
- Speed — Keep table turns moving — slow tables cost real money
- Standards — FOH runs the same way every shift, every day
Do This (Daily)
- Pre-shift — Run FOH lineup before every service starts
- Monitor — Watch floor pace and table turns throughout service
- Resolve — Fix every guest issue on the floor before it goes up
Do This (Weekly)
- Review — Go through guest complaint log with GM
- Coach — Give one FOH team member specific skill feedback
Avoid This
- Stationary — Standing still during service means guests are being missed
- Blind — Struggling servers need help now — not after service
- Escalate — Try to fix it first — GM is the last resort
Career Path: Service Manager Kitchen Manager GM in Training GM
Location: GANGNAM BBQ NC 28403 341 College Rd ste 8a, Wilmington, NC 28403, USA
If you're a motivated individual ready to take on this exciting role, apply now and join our amazing team!
Work schedule
- 10 hour shift
- 12 hour shift
- Weekend availability
- Monday to Friday
- Day shift
- Night shift
- Overtime
Benefits
- Employee discount
- Paid training
- Other
- Flexible schedule
