About this role:
As a leasing agent, you will be the face of Meritus, responsible for attracting and retaining tenants for our portfolio of properties. You will play a vital role in ensuring these properties are fully occupied and tenants are happy with their experience with Meritus.
What you’ll do- includes but is not limited to:
- Conduct property tours and showcase available units to prospective tenants
- Respond to inquiries from potential tenants and provide information about the property
- Process rental applications, including conducting background and credit checks
- Prepare lease agreements and ensure all necessary paperwork is completed accurately
- Collect rent payments and maintain tenant records in a CMMS (Computerized Maintenance Management System)
- Coordinate move-in and move-out inspections with tenants
- Address tenant concerns and maintenance requests in a timely manner
- Assist with property maintenance, including scheduling repairs and coordinating with vendors
- Utilize phone etiquette to handle incoming calls and provide excellent customer service
- Upsell additional services or amenities to current and prospective tenants
- Maintain positive relationships with tenants to ensure high levels of tenant satisfaction
Please note: this position requires frequent commuting between properties
Qualifications:
- Strong leasing and sales skills and background
- Proficient in using CRM and Yardi Voyager software for property management tasks
- Administrative skills for handling lease agreements, rental applications, and other documentation
- Excellent customer service skills to effectively communicate with tenants and address inquiries or concerns
- Knowledge of property maintenance procedures to coordinate repairs and ensure a well-maintained property
- Ability to upsell additional services or amenities to enhance tenant experience
- Customer relationship management skills to build positive relationships with tenants and address their needs
Company Benefits:
- Medical, Dental and Vision insurance
- Employee rent discounts
- Paid time off/Holidays
- Retirement plan
- Employee Assistance Program
- Other voluntary insurance programs