Accounting, Banking Regulations, Banking Services, Calculators, Communication Skills, Computer Skills, Cross-Selling, Customer Relations, Customer Support/Service, Detail Oriented, Finance Software, Financial Systems, Financial Transactions, Lift/Move 25 Pounds, Maintain Compliance, Mathematics, Microsoft Office, Operational Support, Physical Demands, Presentation/Verbal Skills, Recycling, Regulatory Compliance, Rentals, Resolve Customer Issues, Risk Management, Sales, Willing to Travel, Writing Skills
Job Title: Float Teller
Location: FM Bank, 929 Rees St. Breaux Bridge, LA 70517
Employment Type: Full-Time
We are seeking a customer-focused Float Teller to support teller operations across all branch locations. This position serves as a flexible resource, providing consistent, high-quality service wherever needed. The Float Teller completes routine banking transactions, addresses customer inquiries, and helps build strong customer relationships while ensuring compliance with all banking regulations.
This role requires the ability and willingness to travel to all branch locations as assigned.
Essential Duties and Responsibilities
- Perform routine teller transactions, including deposits, withdrawals, transfers, cash advances, loan payments, and check cashing
- Balance and service ATMs and Teller Cash Dispensers/Recycling Machines
- Process bulk coin deposits
- Complete address changes and collect safe deposit box rental payments
- Maintain and balance a cash drawer daily, accurately accounting for all cash received and disbursed
- Accurately close out teller terminals at the end of each shift
- Ensure compliance with all applicable banking laws, regulations, and internal policies
- Promote positive customer interactions, build relationships, and participate in cross-selling bank products and services
- Contribute to branch business objectives and individual sales and customer service goals
- Demonstrate strong risk management practices, including adherence to fraud prevention and robbery procedures
- Provide teller coverage at various branch locations as needed
- Perform other duties as assigned
Education & Experience
- High School Diploma or equivalent required
- Cash handling, customer service, and/or sales experience preferred
- Prior experience with financial institution software systems preferred
Knowledge & Abilities
- Ability to add, subtract, multiply, and divide using whole numbers and decimals
- Proficiency using calculators and computers
- Working knowledge of Microsoft Office applications
- Ability to stand for extended periods of time
- Willingness and ability to travel to all branch locations
Skills & Competencies
- Excellent verbal and written communication skills
- Strong math and cash-handling skills
- High level of integrity and trustworthiness
- Strong customer service orientation
- Ability to remain professional, composed, and detail-oriented under pressure
Physical Requirements
- Standing, walking, and sitting for extended periods
- Lifting, carrying, pushing, and pulling up to 25 pounds
- Stooping, kneeling, crouching, and reaching
- Handling, grasping, and feeling
- Talking and hearing
- Repetitive motions and eye/hand/foot coordination
Physical Strength Level: Light to Medium Work
Work Environment
- Office / branch banking environment