Float Patient Service Rep- Full Time Day

Job Specifics

Career Department

Department of Primary & Specialty Care

Status

Full Time

Shift

7:30am - 5:30pm

Average Weekly Hours

40

Contact

Employment Specialists

Phone

740.393.9612

740.393.9643

Email

careers [at] knoxcommhosp [dot] org

Posting Date

Wed, 05/27/2026 - 12:00pm

• Responsible for providing customer centered service in all aspects associated with the front office areas in the Department of Primary and Specialty Care.
• As a Patient Services Representative Float, this position will primarily float to all areas as assigned.
• Must be an expert in processes and customer service areas associated with a Physician clinic.
• Responsible for providing their customers (patients, clinicians, peers) with the most current and accurate information ensuring efficient services offered.
• Must ensure proper, full service scheduling, registration, patient demographics, insurance information (including changes to insurance), insurance verification, collection of proper co-pays, and communication to patient once patient liability determined.
• The Patient Services Representative Float must remain in that position for 1 year from the date of hire before transferring within the department.

Requirements Include

• High School diploma or equivalent
• Minimum one year of customer service experience and/or have worked in a healthcare setting
• Previous experience with registration, medical billing, medical records or workers compensation preferred

Apply Now