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Float HSS I (Medical Assistant) (Tracy)

Planned Parenthood Mar Monte Careers

  • Tracy, California
  • 30+ days ago

    Highlights

    Provides direct service in all the health center specific areas including, sexual and reproductive health, abortion, as appropriate to scope of services and health centers; Provides patients with accurate information regarding Planned Parenthood services, including questions pertaining to contraception, options, and funding sources; Contributes to achieving health center productivity goals; Screens financial, medical and social history with correct documentation of pertinent information. Prepares patients for exams and assists in exam room when needed; Provides pregnancy testing, information and referral, schedules PT clients for follow up family planning or other appropriate services; Performs lab work and venipuncture; Prepares examination room with appropriate supplies for examination and cleans room; QUALIFICATIONS High School Diploma or General Education Diploma (GED).

    Numbers & Facts

    LocationTracy, California

    Description

    Float Health Services Specialist I
    Full-Time
    Tracy Health Center, Tracy, CA
    Travel to: Modesto, North Stockton, Eastland Plaza, Manteca, Hayward, Oakland
    General Duties:
    • Travels to PPMM locations as required
    • Provides direct service in all the health center specific areas including, sexual and reproductive health, abortion, as appropriate to scope of services and health centers;
    • Provides patients with accurate information regarding Planned Parenthood services, including questions pertaining to contraception, options, and funding sources;
    • Contributes to achieving health center productivity goals;
    • Screens financial, medical and social history with correct documentation of pertinent information
    • Demonstrates PPMM customer service standards;
    • Solicits donations from patients per PPMM guidelines.
    • Demonstrate PPMM workplace values and service standards.
    • Follows all patient care standards
    Front Office Check-in & Check-out:
    • Communicates professionally and accurately about services, payment and appointment scheduling.
    • Provides paperwork to patients and secures payment and insurance information as needed for billing purposes.
    • Enters accurate patient information into Electronic Practice Management System (EPM)
    • Makes Health Center appointments, provides information and appropriate referrals
    • Contacts insurance companies to obtain benefit information and authorization for services
    • Ensures accuracy of charges and posts charges to EPM for all pay types following established practices and procedures.
    • Runs end-of-day reports as directed by Center Manager.
    • Responsible for ensuring all charges are entered same day and all charges must be completed by close of business day.
    • Handles patient check-out, calculates and collects fees, solicits contributions, schedules future appointments.
    • Contacts appropriate Health Center staff and billing department personnel as necessary to obtain information needed to complete billing and to resolve errors.
    • Notifies supervisor of discrepancies or unusual occurrences in daily billing or computer software/hardware.
    • Responsible for scanning all documents in patients chart at date of service
    • Responsible for completing all billing tasks and corrections within 72 hours of receipt
    • Responsible for following all PPMM financial policies and procedures
    • Prepares charts for next day appointments; completes confirmation calls and chart prep as needed.
    Back Office Lab & Direct Care: Check-in & Check-out
    • Performs moderately complex lab testing including: Pregnancy tests, STI/HIV testing from blood and urine collection and phlebotomy/ and venipuncture.
    • Prepares daily patient lab samples for transfer to appropriate lab(s) including maintaining lab logs and running lab report for daily reconciliation.
    • Completes lab controls as needed.
    • Checks refrigerator temperatures.
    • Cleans instruments, exam rooms, lab area, and autoclave as assigned.
    • Prepares patients for exams and assists in exam room when needed;
    • Provides pregnancy testing, information and referral, schedules PT clients for follow up family planning or other appropriate services;
    • Performs lab work and venipuncture;
    • Prepares examination room with appropriate supplies for examination and cleans room;
    QUALIFICATIONS
    • High School Diploma or General Education Diploma (GED)
    • Able to communicate sensitive information across a range of diverse backgrounds (both verbal and written)
    • General knowledge of Windows based computer applications and willingness to learn new computer skills
    • Ability to work in a busy environment, handling multiple tasks simultaneously without compromising accuracy, attention to detail and respect to patients and staff
    REQUIREMENTS
    • Satisfactory completion of an initial health screening within 10 days of first date of employment
    • Completes all HSS I training requirements within first year of employment
    • No active performance issues at the time of promotion to HSS II
    • Able to work nights and weekends as required
    • Able to work at a variety of PPMM locations 

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