This position conducts authorizes, schedules, regulates and controls flights according to government and company regulations to expedite the flight operations schedule. Teaches one or more assigned classes that perform ground instructor duties authorized by the Federal Aviation Regulations in accordance with the approved Training Course Outline.
Numbers & Facts
Location
Broomfield, CO
Description
Summary
This position conducts authorizes, schedules, regulates and controls flights according to government and company regulations to expedite the flight operations schedule.
Essential Functions
Ensure the information in the scheduling software Talon is accurate and complete
Teaches one or more assigned classes that perform ground instructor duties authorized by the Federal Aviation Regulations in accordance with the approved Training Course Outline
Generate and evaluate reports as necessary to ensure that crews are legal and qualified for flight assignments
Carry out plans for irregular operations, such as major cancellations, SWAP events and/or delays as planned by the Crew Coordinator
Coordinate with Dispatch, and Maintenance to resolve operational and instructor/student-related issues
Guide and direct instructors and students in scheduling flight operations and utilization of aircraft
Schedule, plan, and control aircraft report all schedule changes, and student/instructor "no shows" daily
Coordinate with instructors to ensure students are scheduled for flights
Coordinate with Director of Maintenance on requirements and estimated time in commission (ETIC)
Prepare daily reports of delays, and cancellations, and list reasons
Complete reports as required
Maintain professional manner and enforce the Student Code of Conduct rules while a positive, customer-friendly attitude
Work a flexible schedule when required due to business necessity
Ensure compliance with all Spartan policies and procedures related to flight and dispatch operations
Knowledge / Skills
Scheduling and or dispatch knowledge
Demonstrates good judgment and confidentiality
Exceptional verbal and written communication skills with a strong emphasis on customer service
Excellent time management, follow-through and organizational skills
Strong communication and ability to build relationships with all levels of management and pilots
Strategic and forward-thinker
Ability to handle multiple priorities with a high degree of accuracy
Intermediate to advanced computer skills in Word, Excel and Outlook
Strong knowledge of scheduling and flight software (Talon or FlightPro)