Fleet Support Specialist

Southern Tire Mart

  • Columbia, Mississippi
  • 15 days ago

    Highlights

    Previous experience in customer service, fleet support, logistics, or administrative roles preferred. Serve as a primary point of contact for fleet customers regarding account support, billing portals, and reporting.

    Numbers & Facts

    LocationColumbia, Mississippi
    Websitehttps://stmtires.com/about-us/careers

    Description

    Key Responsibilities:

    • Serve as a primary point of contact for fleet customers regarding account support, billing portals, and reporting.

    • Ensure fleet service records are accurate and up to date within company systems.

    • Generate reports for customers and internal stakeholders on fleet condition, service history, and cost analysis.

    • Assist with invoicing and billing support.

    • Provide excellent customer service through phone, email, and in-person communication.

    • Support compliance with company safety, operational, and quality standards.

    • Perform other administrative or support tasks as needed to assist fleet operations.

    Skills / Education / Requirements:

    • High school diploma or GED required; some college coursework preferred.

    • Must be at least 18 years of age and pass a pre-employment drug screen.

    • Previous experience in customer service, fleet support, logistics, or administrative roles preferred.

    • Strong organizational skills with the ability to multi-task and prioritize.

    • Proficiency in Microsoft Office (Excel, Word, Outlook) and ability to learn company systems.

    • Excellent verbal and written communication skills.

    • Strong attention to detail and accuracy.

    • Ability to work both independently and collaboratively in a fast-paced environment.

    Benefits:

    • 401(k) with Company Match

    • Health Insurance

    • Dental, Vision, and Life Insurance

    • Paid Time Off

    • Paid On-the-Job Training

    • Career Growth Opportunities

    Why Join Southern Tire Mart?

    • #1 Commercial Tire Dealer in the U.S. since 2008

    • #1 Truck Retreader in North America since 2007

    • #1 North America Commercial Tire Dealer since 2012

    • Family-owned company focused on customer service, safety, and employee success

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