Fleet Support Associate

Fleet Support Associate

Salary

$36,496.00 - $46,678.00 Annually

Location

Public Works, Fleet Management, 120 Forest Glen Drive, Suffolk, VA

Job Type

Full Time

Job Number

04599

Department

PUBLIC WORKS-FLEET MANAGEMENT

Opening Date

07/27/2026

Closing Date

8/10/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

Perform technical tasks in coordinating work orders, scheduling of in-house repairs and sublets, pick up and deliver parts, communicate customer needs to mechanics, drive a variety of fleet vehicles, assist with inventory, maintain cleanliness and repair of facility, and perform routine inspections. Reports to the Mechanic Supervisor.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Essential Job Functions

Receive repair and service requests from customers. Coordinate requests with Mechanic Supervisor. Create detailed work orders in Fleet computer system.

Assist with tracking work orders and part orders. Ensure work orders are completed with accuracy.

Maintain cleanliness and organization of the fleet maintenance facility, including vehicles, tools, equipment, work areas and parking areas; dispose of scrap metal, filters, tires, and batteries.

Pick up and deliver parts; drive a variety of fleet vehicles including utility trucks, forklifts, and automobiles.

Review and communicate status of work orders with customers.

Assist with parts counter with receiving, stocking, and locating nonstock parts.

Perform preventative and other unskilled maintenance to support Fleet operations to include but not limited to fluid checks, lights, tire fill and wiper blades.

Perform routine inspections and safety checks at city fueling stations and Fleet facility to ensure compliance with federal and state regulations.

Maintain accurate records of maintenance and repairs performed on Fleet vehicles using computer-based tracking systems.

Perform other duties as assigned.

Required Qualifications

High School Diploma or G.E.D. and one (1) year experience in an automotive shop/parts environment or related experience

Supplemental Information

Knowledge of:

Methods and techniques of providing high-level customer service.

Basic knowledge of an automotive shop environment and tools and equipment used.

Principles and procedures of preventive maintenance to include oil changes, tire rotations, topping off fluids, and inspections.

Occupational hazards and standard safety practices.

Principles and practices of reporting and record keeping.

Modern office equipment including computer and various software applications.

English usage, spelling, grammar, and punctuation.

Applicable tools and equipment operations.

Applicable Federal, State, and local codes, laws, and regulations.

Ability to:

Communicate effectively with customers.

Understand and follow oral and written instructions.

Operate and use modern office equipment including computer and various software applications.

Interpret, explain, and enforce department policies and procedures.

Establish and maintain accurate records, logs, and files.

Establish and maintain effective working relationships with those contacted in the course of work.

Interpret and apply Federal, State, and local policies, laws, and regulations.

Physical Requirements

Exerting up to 100 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

The following physical activities are very or extremely important in accomplishing the job's purpose and are performed daily:

Position requires hearing, talking, sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping, and making repetitive hand movement in the performance of daily duties. The position also requires both near and far vision when inspecting work and operating assigned equipment. The need to lift, carry and push tools, equipment and supplies weighing 25-100 pounds is also required. Materials and chemicals used may expose the employee to fumes, dust and air contaminants. The nature of the work also requires the employee to climb ladders, use power and noise producing tools and equipment and drive motorized vehicles.

Seasonal Employees- No Benefits

Part-time Employees - Sick Leave (See below)

Full Time Employees are eligible for the following benefits;

Retirement (Virginia Retirement System employer) for employees hired on or after 1/1/14 - Hybrid Members

Hybrid plan members contribute 4 percent of creditable compensation to the defined benefit plan and 1 percent to the defined contribution plan each month. Members may voluntarily contribute up to an additional 4 percent in 0.5 percent increments to the defined contribution plan each month. Members can increase or decrease their voluntary contributions on a quarterly basis. With the mandatory and voluntary contributions to the defined contribution component of the plan, members can contribute a maximum of 5 percent with a 3.5 percent match from the employer. Members invest in various investment options that best fit their needs.

Vested after 5 years in the defined benefit part of the plan. Vested in phases based on years in the Defined Contribution part of the Plan. The retirement eligibility for a full or reduced retirement pension in the Hybrid Plan is very detailed. Please contact the Virginia Retirement System or the Human Resources Department for details.

Paid Time Off (PTO)

Yearly earnings

120 Hours (1-59 months), 144 Hours (60-119 months), 168 Hours (120- 179 months), 192 Hours (180 and over)

Sick Leave

Part Time employees earn 4 hours per month Sick leave accrues at the end of the month and may be accrued with no ceiling.

Personal Leave

All regular full time employees are granted 24 hours of personal leave each calendar year. Personal leave must be preapproved and is not cumulative.

Health Insurance

Coverage available for you and your eligible dependents using pre-tax payroll deductions if elected.

Supplemental Insurances

Employees may purchase the following supplemental insurance policies: short term and long term disability, cancer, accident, supplemental hospitalization, and group universal life insurance.

Employer Sponsored Short Term and Long Term Disability

Provides disability coverage for employees work and non-work related disabilities. Work related disabilities are covered starting on day one (1). Non work related disabilities are covered starting on day eight (8), after you have been employed for one year.

Flexible Spending Accounts

Employees may participate in the Health Reimbursement, Dependent Care Reimbursement and Premium Reimbursement Accounts. All deductions are made on a pre-tax basis and will reduce your taxable income.

Life Insurance

The city pays the entire premium for life insurance coverage in the amount of 2 times annual salary for natural death and 4 times annual salary for accidental death.

Optional Life Insurance

Employees have the option of electing additional life insurance coverage in the amount of 1, 2, 3 or 4 times their annual salary. Employees may only purchase optional life insurance on spouses and children if they are enrolled in optional life insurance for themselves.

Family and Medical Leave Act (FMLA)

12 weeks of job protected leave for leaves approved in accordance with the Family Medical Leave Act. Employees receive continuation of health insurance, job protection and consideration for a comparable job when available, or an equivalent job, upon return to work.

Funeral Leave

24 hours of paid leave of absence in case of death in immediate family.

Holidays

Suffolk follows the Virginia State holiday calendar as set by the Governor of the Commonwealth of Virginia.

Jury Duty

Time off with pay with difference between jury pay and regular pay or use annual leave and keep check.

457 Deferred Compensation, ROTH IRA, Traditional IRA

Offered through ICMA Retirement Corporation as a way to shelter a portion of your salary from income taxes and save for retirement.

Employee Assistance Program

Offers employees and immediate family members (3) free, confidential counseling sessions related to a broad range of issues such as marital or family conflict, job or personal stress, alcohol or drug abuse, financial or legal worries, etc.

Workers Compensation

Should an employee have an on the job injury, he/she could be eligible for Workmens Compensation Benefits, except in cases of willful neglect.

Pay Days

Employees will be paid on the 15th and last working day of each month.

Credit Union

A Suffolk Credit Union is available to employees.

Legal Services

Employees may prepay for access to legal assistance.

Notary Public Services

Services available in the Human Resources Department.

Alternative Work Schedule

For some positions -Offers 4 Alternative Work Schedule options to provide employees with greater control over their personal and professional time, as well as reducing absences.

01

Do you have a high school diploma or GED?

• Yes
• No

02

Do you have at least 1 year experience in automotive shop/parts environment?

• Yes
• No

03

Please indicate your years of experience in an automotive shop/parts environment.

• Less than a year
• 1-2 years
• 2-3 years
• 3-4 years
• 4-5 years
• 5 or more years

04

Briefly describe your automotive shop or parts experience.

05

Are you willing to perform tasks such as fluid checks, tire inflation, light inspections, and other facility-related tasks ?

• Yes
• No

Required Question

Employer City of Suffolk

Address 442 W. Washington Street, Suite 1044

Suffolk, Virginia, 23434

Phone 7575144110

Website http://www.suffolkva.us