Service Center
CAC-SG&A Corporate
Position Summary
The Fleet Safety Administrator owns the day-to-day administration, configuration, and continuous improvement of the organization's telematics platform. This role manages platform access and structure, program configuration (Driver App, safety, telematics), hardware health, and reporting and integrations-ensuring the fleet operates safely, efficiently, and reliably while enabling users across the organization.
Key Responsibilities
Program Administration
- Customize the telematics driver application-general settings, features, and custom driver workflows-and troubleshoot login, vehicle selection, and connectivity issues.
- Administer safety configuration: AI event detection, coaching settings, harsh event sensitivity, safety alerts, safety scores, and safety reports.
- Perform bulk safety-setting updates and override auto-detected speed limits when discrepancies arise.
- Manage telematics functions including asset tracking, fuel & energy, maintenance, and routing & dispatch.
Data and Safety Reporting
- Monitor and report from the Safety Event inbox - alert leaders when drivers violate our fleet safety or dash camera policies
- Provide corrective action direction for violations, based on the established corrective action guidelines - partnering with Risk Management and HR to ensure alignment, consistency, and evaluation of situations.
- Follow up with leadership on coaching and corrective action, escalating to HR where necessary
- Provide regular reporting of safety event data, including driver scores, areas of high risk, and any other pertinent information requested by leadership or stakeholders
- Keep leaders and stakeholders informed of new capabilities or reporting improvements
Continuous Improvement & User Enablement
- Onboard and enable users through Samsara Academy, the knowledge base, weekly webinars, and quick-tip resources.
- Pursue Samsara Professional Credentials and program expert workshops to deepen platform expertise.
- Manage feature opt-ins and stay current on new platform capabilities.
Qualifications
- Experience administering fleet telematics or SaaS platforms (Samsara experience strongly preferred).
- Working knowledge of fleet safety program management and driver workflows.
- Comfort with reporting, data analysis, and BI tools such as Power BI; familiarity with APIs
- Strong organizational skills and the ability to manage user access
- Effective communicator able to train and enable users across technical and non-technical audiences.
Preferred
- Samsara Professional Credentials or willingness to earn them.
- Experience with integration tooling and third-party connectors.
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.