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Job Type
Part-time
Description
The Fitness Desk Attendant greets members and guests at the Member Experience Desk while handling day-to-day responsibilities for ongoing programs and activities. The Member Experience Desk team works to enhance the member experience by creating a welcoming environment in which J Members and guests obtain knowledgeable information about all J programs.
Schedule
- Scheduled approximately 10-20 hours per week and includes opportunities for early morning, daytime, evening, and/or weekend shifts.
Essential Functions
- Greets all J Members and guests to ensure accurate counts of users of the facility and create a safe environment by knowing the users of the facility
- Has a clear understanding of all programs that the J offers and can explain, sell and charge the Member/participant accurately via face to face or over the phone
- Handle all complaints/comments in a professional and courteous manner, leaving the Member/guest satisfied with the answer
- Create a safe and clean environment by maintaining all locker rooms and Fitness and Sports lobby, including racquetball courts and kinesis studio
- Understand and enforces rules and regulations for the Fitness and Sports Department. This includes both desk policies and facility policies
- Comprehends the computer system and knows how to facilitate the following programs: check-in, program registration, series sale and scheduler
Requirements
- High School diploma
- A minimum of one year experience in the customer service field
- First aid/CPR/AED certified within the first 90 days of employment
- Basic knowledge of computers
- Personable and friendly
- Strong work ethic
- Must be able to multi-task
- Able to stand and walk for five-hour shift
Physical Requirements
- Requires constant standing and walking during shifts
- Must be able to bend, crouch, and lift/move/fold towels
About The J
The mission of The J is to build a strong, vibrant and inclusive community that enhances wellness, meaning and joy based on Jewish values, heritage and culture. The J operates on these values:
- Welcoming + Inclusive - ''Hachnasat Orchim'' We are welcoming, inclusive and nurturing. We invite all to join us in making connections and lifelong friendships.
- Building Community - ''Kehilla'' We believe in the strength of community and we seek to cultivate a sense of belonging in all we do.
- Enriching Mind + Body + Soul - ''Ha'asharah'' We help individuals live a physically, intellectually, and emotionally healthy lifestyle.
- Passing on Jewish Culture + History - ''M'dor L'dor'' We celebrate and pass on the values, culture, history, and traditions of the Jewish people.
- Treat Others As You Wish To Be Treated - ''V'ahavta'' We treat everyone with respect, dignity and loving kindness.