Fisher House Lodging Manager

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Fisher House Lodging Manager

Department of the Air Force

Air Force District of Washington

Fisher House

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• Summary
• This job is open to
• Duties
• Requirements
• How you will be evaluated
• Required documents
• How to apply

Summary

This position is Non-appropriated Fund (NAF) and will be assigned to the Fisher House. This is a Regular Full-Time Position guaranteed 40 hours per week.

Learn more about this agency

Summary

This position is Non-appropriated Fund (NAF) and will be assigned to the Fisher House. This is a Regular Full-Time Position guaranteed 40 hours per week.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Andrews AFB, MD

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $34 - $41 per hour Pay scale & grade

NF 4

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time - Guaranteed 40 hours per week Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

• 1173 Housing Management

Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number 26-8QDS/SGD311877 Control number 884289800

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

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Responsible for the executive management and administration of the Fisher House operation. Exercises managerial authority to set long-range plans, goals, and objectives that integrate higher headquarters policies with local needs. Oversees scheduling of guest rooms, check-ins, check-outs, and guest orientation upon arrival to the Fisher House. Confirms guests status is in compliance with Fisher House rules and regulations. Plans, executes and supervises special residents activities (i.e. special holiday meals, etc.). Interacts with hospital staff to ensure the Fisher House operates at optimal occupancy. Develops, establishes, and implements operational policies such as eligibility, referrals, admission, length of stay, and expenditure. Develops, executes, reviews, and analyzes nonappropriated fund and appropriated fund budgets. Reviews monthly and quarterly fiscal status to adhere to budget controls and makes necessary spending adjustments to accomplish the assigned mission. Provides justification and obtains approval, if necessary, to deviate from the approved budget. Approves Purchase Card and GPC card transactions. Receives gifts and donations (both cash and in-kind) lAW Air Force regulations. Coordinates with volunteers and groups hosting special events and donations from local clubs and military groups. Coordinates requirements with installation contracting squadron, civil engineering squadron, and MTF facility management as required. Submits AF Form 332 for corrective maintenance requests. Conducts all procurement actions JAW Air Force regulations. Conducts tours with military and civilian leadership. Coordinates all DV requests with installation Public Affairs Office. May be called upon at short notice to provide informational briefs and tours on-site. Conducts guest satisfaction surveys. Actively works with the local 501(c)(3) private organization to support its goals and objectives. Attends meetings and provides reports as requested. Performs daily inspections of vacant rooms and common areas ensuring guest rooms are ready for occupancy at all times. Tracks occupancy rates and costs containment. Develops informational bulletins, brochures, referral forms, resident packets, local manuals and publications, etc. Performs full range of supervisory duties. Makes decisions on training needs and conducts performance reviews. Ensures EFO and affirmative action plans are observed. Updates social media applications on a regular basis. Position considered Mission Essential, must report for base closures and delays. Performs other duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13060945

Requirements

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Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• This position may require to work weekends, nights, and "on-call" as needed.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicants eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/24/2026

Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

Must have experience/equivalent education which shows a comprehensive knowledge to carry out the objectives of the Fisher House. These include but not limited to: hospitality operations, financial management, facility management and renovation, supervision of staff, volunteer recruitment, guest relations, and marketing. Experience could have been gained in a military or commercial hotel. Knowledge of office automation software (MS Windows, MS Office) and web-based applications required. Must be able to work a variable work schedule including weekends, nights, and "on-call" as needed.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

• Individual must fully meet qualification/eligibility/background requirements for this position.
• U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installations decision on the 3-year residency requirement..
• Male applicants born after December 31, 1959 must be registered for Selective Service.
• Direct deposit is required.
• Satisfactorily complete an employment verification (E-Verify) check.
• A probationary period may be required.
• Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Governments interest.
• Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
• Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
• This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
• Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the positions qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Benefits

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Review our benefits

Required documents

Required Documents

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Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

• Resume

Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• Disability Letter (VA)
• License
• Other (1)
• Other (2)
• PCS Orders
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another persons personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

How to Apply

Help

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 09/24/2026 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

JB Andrews NAF HR Office

Email 316FSS.NAFHRO@US.AF.MIL Address JB Andrews Fisher House

316 FSS/FSCN

1500 West Perimeter Road, Room 5300

Joint Base Andrews, MD 20762-5000

US

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

• Resume

Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• Disability Letter (VA)
• License
• Other (1)
• Other (2)
• PCS Orders
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another persons personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

How to Apply

Help

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 09/24/2026 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Expand Hide how to apply

Agency contact information

JB Andrews NAF HR Office

Email 316FSS.NAFHRO@US.AF.MIL Address JB Andrews Fisher House

316 FSS/FSCN

1500 West Perimeter Road, Room 5300

Joint Base Andrews, MD 20762-5000

US

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Air Force District of Washington

Thank you for considering employment with Air Force Services Non-Appropriated Funds (NAF). Joint Base Andrews is a unique place due to its high visibility on the world stage and its proximity to the nations capitol. There are many missions being accomplished here by many units from many branches of the military. Often called the militarys premier joint base, Andrews is home to Air Force, Army, Navy and Marine units, and even hosts a chapter of the Civil Air Patrol. We hope you enjoy your employment here as you take part in this unique opportunity to make a global impact with your job and experience the myriad sight-seeing destinations in the National Capital Region.

Agency contact information

JB Andrews NAF HR Office

Email 316FSS.NAFHRO@US.AF.MIL Address JB Andrews Fisher House

316 FSS/FSCN

1500 West Perimeter Road, Room 5300

Joint Base Andrews, MD 20762-5000

US

Visit our careers page

Learn more about what its like to work at Air Force District of Washington, what the agency does, and about the types of careers this agency offers.

https://www.jba.af.mil

Summary

This position is Non-appropriated Fund (NAF) and will be assigned to the Fisher House. This is a Regular Full-Time Position guaranteed 40 hours per week.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Andrews AFB, MD

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $34 - $41 per hour Pay scale & grade

NF 4

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time - Guaranteed 40 hours per week Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

• 1173 Housing Management

Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number 26-8QDS/SGD311877 Control number 884289800

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