Fiscal Support Specialist

Fiscal Support Specialist

Salary

See Position Description

Location

New Hanover County, NC

Job Type

Full-Time

Job Number

202600268

Department

TAX

Opening Date

10/29/2026

Closing Date

11/5/2026 10:59 PM Eastern

• Description
• Benefits
• Questions

Position Information

New Hanover County is looking for a Fiscal Support Specialist to join the Tax Department. This role performs clerical accounting duties for various County expense and revenue accounts as assigned within the department.

Responsibilities for this role include:

• Ensure the accuracy and integrity of all financial reports and records within tax collections and finance miscellaneous receipts.
• Reconcile bank ledger to all Munis cash receipts.
• Reconcile daily tax and Finance reports providing Finance with required documentation.
• Provide support to our municipalities with tax collection reports and inquiries.
• Ensure all electronic payments are posted daily and serve as backup as needed
• Process all tax refunds
• Complete all cash and check deposits
• Process all return deposit items.
• Respond to taxpayer inquires (phone, email and in-person)
• Assist as a backup for mail processing, cashiering duties, Finance Courier.
• Duties may also include supporting our Deputy Tax Collectors with researching delinquent taxes and preparing necessary certified and legal letters to collect outstanding property taxes.
• Assist the Fiscal Support Supervisor and or Collection Supervisor in the overall needs of Tax Collections, such as audit requests for Finance.
• Performs work with regular and predictable attendance consistently meeting the scheduling needs as required by the county.
• Performs work during emergency/disaster situations.
• Performs other duties of a similar nature or level.

Knowledge, Skills, or Abilities

Knowledge of applicable laws, rules, regulations, and ordinances; federal and state tax guidelines; office practices and procedures; basic math; record keeping procedures; accounting principles; billing and property systems; financial software applications.

Skilled in operating computer hardware and software applications; operating various office machines; preparing various reports; interpreting financial information; maintaining inventories; providing customer service; maintaining effective work relationships; communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

New Hanover County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Our shared values of professionalism, innovation, equity, integrity, stewardship and accountability guide the way we conduct ourselves and deliver services to our customers. New Hanover County celebrates diversity in our employees' backgrounds, beliefs, identities, and abilities, while supporting growth opportunities for all. Our talented team has a passion for providing care and services that effect change on the everyday lives of the citizens they encounter. The differences that unite us are a reflection of the community we serve. If this sounds like an organization that models the values you uphold, we invite you to join our team at New Hanover County.

• • • *

Hours:

8:30 AM - 5:30 PM, Monday - Friday.

Must be available to report for emergency work assignment during emergency situations.

Employment Type:

Full-time, non-exempt

Salary Information:

The target hiring range for this position is $40,048 - $54,064. The full salary range for an incumbent hired into this position is $40,048 to $68,081. Starting salary will be based on qualifications, relevant experience, internal equity, and budget. Candidates with exceptional qualifications and experience may be considered for a starting salary above the target hiring range, but not to exceed the maximum of the salary range.

Qualifications

Required Education and Experience:

• Knowledge, skills, education, training, and experience sufficient to thoroughly understand the functions of the role and successfully perform the essential duties; and four (4) years of experience in a similar role or performing similar duties.

Preferred Experience:

• Experience in banking, financial services, or accounting role is preferred.

Licenses/Certifications

Other Information

Applicant Information:

After the closing date for this position, applications will be screened by Human Resources. Applicants referred to the department will receive an email requesting important information pertinent to the position applied for. All updates regarding an application can be viewed through your applicant portal.

In compliance with G.S. 153A-94.2(b), if this position requires an applicant for employment to work with children in any capacity, the county must require the applicant to undergo a criminal history record check conducted by the SBI for all offers of employment made after October 1, 2025. These checks must be performed in accordance with G.S. 143B-1209.26, which authorizes the SBI to provide fingerprint-based state and national criminal record checks to cities and counties. Additional information on how to complete this required check will be provided to the selected candidate after an offer of employment is accepted.

New Hanover County is an Equal Opportunity Employer.

New Hanover County offers a competitive benefits package designed to encourage and support your health, well-being and productivity to include

• Employer paid 401k deferred compensation contributions (5% for sworn law enforcement and 2.5% for all other benefits eligible positions);
• Retirement plan through the NC Retirement system;
• Paid sick and personal leave + 13 paid holidays per year;
• Paid parental leave;
• Paid community services leave to give back to our community;
• Education leave to obtain a degree within your line of work;
• Medical, dental, vision insurance + many other insurance options;
• Employee assistance program;
• 100% employer paid long term disability;
• Onsite, employer-paid health and wellness center which includes a nurse practitioner and physical therapist;
• Professional development trainings & leadership initiatives;
• Opportunities to make a difference in your community;
• And so much more!

Benefit options for eligible positions include medical, dental, elective supplemental insurance options including short-term disability, vision, flexible spending accounts, voluntary term life, cancer, accident, and critical illness policies. Employees who elect medical and dental insurance within the specified timelines provided during on-boarding, will have coverage effective on their date of hire. For more information about New Hanover County benefit options, including our benefit rates, please click here.

Please check out our careers page at www.nhcgov.com/careers for more information on why New Hanover County is a great place to work.

Note: All positions listed as temporary, casual part time, volunteer, and intern are not eligible to receive benefits. Part-time position with fewer than 20 scheduled hours per week will not include benefits.

01

Do you have professional work experience using Tyler Technologies Munis software?

• Yes
• No

02

Please briefly explain your work experience in a front-line customer service role.

03

What is the maximum amount of cash you have personally been responsible for counting, balancing, reconciling, and securing at one time?

• $1 - $10,000
• $10,001 - $25,000
• $25,001 - $50,000
• $50,001 +
• None of the above / No experience

04

Do you have professional work experience reconciling accounts to the penny, identifying and resolving discrepancies, and consistently following company policies and established financial procedures to maintain complete accuracy and accountability?

• Yes
• No

05

Have you reviewed the compensation details listed in the job description, and is the target hiring salary range acceptable to you?

• Yes
• No

Required Question

Employer New Hanover County

Address 230 Government Center Drive - Suite 135

Wilmington, North Carolina, 28403

Phone 910-798-7178

910-798-7178

Website https://www.governmentjobs.com/careers/nhc