Highlights

Manage and resolve student-related financial transactions, including third-party contracts and invoicing, student debt authorizations, scholarships and loans, refunds, waivers (including music waivers), book advance overrides, and UND-related processing. Coordinate Financial Aid disbursement activities by ensuring funds, including Pell Grants, are accurately released to student accounts and verifying refund preferences and mailing information to support timely delivery.

Numbers & Facts

LocationChandler, AZ

Description

Student Financial Processing & Account Management (30%)

Manage and resolve student-related financial transactions, including third-party contracts and invoicing, student debt authorizations, scholarships and loans, refunds, waivers (including music waivers), book advance overrides, and UND-related processing. Post third-party payments (SBP), process VA Chapter 33 payments and refunds, and complete transfer payments as needed. Coordinate Financial Aid disbursement activities by ensuring funds, including Pell Grants, are accurately released to student accounts and verifying refund preferences and mailing information to support timely delivery.

Accounts Receivable & Payment Processing (20%)

Process Nelnet payments and checks, monitor and analyze follow-up reports, address stale-dated and uncashed funds, and process stop payments and voids. Ensure payments are posted accurately and timely while supporting the reconciliation and maintenance of student accounts.

Fiscal Operations & Cash Handling (15%)

Perform daily cash-handling procedures, including opening cash counts, preparing deposits, processing blue bags, and completing end-of-day closing procedures. Maintain accuracy, accountability, and compliance with established cash-control policies and procedures.

Procurement & Contract Administration (10%)

Support purchasing and contract-related activities, including ProCard transactions, lease and Facility Use Agreements (FUAs), Development Officer MOUs, and Chandler job confirmations. Maintain appropriate documentation and ensure transactions and agreements comply with applicable fiscal policies and procedures.

Reporting & Systems Management (10%)

Generate, maintain, and analyze financial reports and tracking tools, including Nelnet, UND, third-party, and collections reports. Review financial data and provide recommendations as appropriate. Build and manage E-Store items and assist with system processes, including NAILS and AIT promissory notes.

Customer Service & Student Support (10%)

Provide responsive customer service and support to students and staff via phone, email, and in-person interactions. Assist with financial inquiries, account resolution, payment processing, and general cashiering duties while ensuring accurate and timely information is provided.

Other Duties as Assigned (5%)

Assist with special projects, copy jobs, and other administrative or fiscal duties as assigned.

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