First Opportunity Program: Transportation and Logistics Manager - Oregon Convention Center

First Opportunity Program: Transportation and Logistics Manager - Oregon Convention Center

Salary

$89,563.73 - $120,023.26 Annually

Location

Oregon Convention Center, OR

Job Type

Full Time

Job Number

2026-1360-OCC-F

Department

Oregon Convention Center

Division

OCC Parking

Opening Date

09/04/2026

Closing Date

9/13/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Position Summary

This is a First Opportunity recruitment, we are only accepting applications from residents who live within the First Opportunity Target Area (FOTA) and meet the qualifying annual household income limit. For more information please visit www.oregonmetro.gov/fota.

Hello, we're Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow.

The Oregon Convention Center is seeking a collaborative and service-oriented Transportation and Logistics Manager to oversee parking, loading dock, and event logistics operations that support successful events and exceptional guest experiences. In this role, you will coordinate the safe and efficient movement of guests, exhibitors, decorators, vendors, and event partners throughout the facility, working closely with Event Managers, internal teams, and contracted service providers. The Transportation and Logistics Manager leads parking operations, manages parking service contracts and budgets, oversees staffing and scheduling, and helps develop operational procedures and training programs that promote safety, efficiency, and customer service excellence.

This position is ideal for a skilled operations professional who enjoys problem-solving, building partnerships, and contributing to the success of a dynamic, event-driven environment.

As the Transportation and Logistics Manager you will:

• Oversee daily loading dock operations to ensure safe, efficient, and seamless event move-ins and move-outs, maintaining procedures that support a positive experience for clients, vendors, and staff.
• Serve as the primary point of contact for parking operations, partnering with event staff, clients, promoters, and external agencies to assess event needs, develop parking plans, and execute successful event parking strategies.
• Collaborate with area parking operators to support event needs and generate revenue.
• Support and lead parking operations staff by providing guidance, resolving customer concerns, and stepping in when needed to ensure exceptional service and smooth day-to-day operations.
• Manage parking revenue reporting and reconciliation processes, including balancing statements, entering sales and receivable data into Momentus, and coordinating documentation with the Accounting team.
• Oversee vendor and service agreements related to parking operations, ensuring contractual obligations and service expectations are met.
• Develop and maintain staffing schedules for parking personnel and flaggers, ensuring adequate coverage for events while balancing operational and staffing needs.
• Champion safety by enforcing organizational policies, procedures, and regulations in loading dock, queuing, and event traffic areas, creating a safe environment for staff, vendors, and guests.
• Ensure appropriate staffing levels for all events by scheduling dock marshals and agents, coordinating coverage for absences, and responding to unexpected operational needs.
• Coordinate incoming and outgoing deliveries in partnership with North Dock operations, including oversight of shipments, logistics, and internal mail distribution.
• Manage and maintain parking lot directional and digital signage, ensuring guests receive clear, accurate, and timely information before and during events.
• Supervise the Parking and Dock that includes the Parking and Dock Assistant Manager, Parking and Dock Coordinators, and Parking and Dock Agents. Provide performance expectations and performance feedback to ensure the highest level of service and execution
• Create and maintain systems and procedures to support accurate, efficient and safety service delivery
• Oversee back of house check-in procedures, including software management, ensuring that all third party visitors are credentialed upon entry.

Attributes for success

• Comprehensive knowledge of venue operations and event logistics, including facility access points, service areas, and emergency procedures.
• Ability to maintain equipment and operational resources while ensuring timely reporting of repair or maintenance needs.
• Working knowledge of safety regulations, incident reporting requirements, and best practices for creating a safe work environment.
• Experience managing budgets, tracking expenses, and allocating resources to support operational goals.
• Skill in directing vehicle and delivery traffic to ensure safe, organized, and efficient loading dock and parking operations.
• Success leading diverse teams, developing schedules, and maintaining staffing levels in a dynamic event-driven environment.
• Talent for balancing multiple priorities, responding to changing needs, and making sound decisions under pressure.
• Commitment to delivering exceptional customer service through clear communication and effective problem resolution.
• Expert-level verbal and written communication skills, including the ability to clearly share information, give and receive feedback, and build productive working relationships with staff, clients, vendors, and partners.
• Expertise coordinating deliveries, vendors, and event logistics while maintaining smooth day-to-day operations.
• Willingness to work flexible hours, including evenings, weekends, and holidays, to support event and business needs.

DIVERSITY AND INCLUSION

At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro's goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.

Learn more about how Metro is advancing diversity

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.

Minimum qualifications

• Bachelors degree in the assigned program area or a related field and three years progressively responsible experience related to parking operations, event operations, venue management, transportation, logistics, facilities, or guest services, OR
• Associates degree or equivalent related to area of assignment and five years progressively responsible experience related to parking operations, event operations, venue management, transportation, logistics, facilities, or guest services, OR
• Any combination of education, professional, volunteer and lived experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities.

Working Conditions

This position is primarily based on-site at the Oregon Convention Center, giving you the opportunity to stay connected to daily operations and collaborate closely with staff in a supportive, team-oriented environment. We also offer some flexibility, when possible, in alignment with operational needs.

If this statement is true for you, then you may be ineligible to apply

If you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.

Like to have qualifications

You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider them when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.

• Experience in event venue, convention center, or large-facility operations.
• Experience leading or coordinating union and/or variable-hour staff.
• Experience with event management or facility management software (e.g., Momentus).
• Knowledge of parking operations, traffic flow management, and event logistics.
• Experience managing and being accountable for multi-million-dollar revenue and expense budgets.

SCREENING AND EVALUATION

The application packet: The application packet consists of the following required documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.

• A complete resume that includes the following details for each employer:

• Name of employer,

• Your title

• Dates of employment; including if the work was full-time or part-time,

• Number of employees supervised

• Summary of your responsibilities

• Complete responses to supplemental questions

The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.

• Initial review of minimum qualifications
• In-depth evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• Testing/assessments (if applicable)
• Reference check
• Background check for finalist candidate

COMPENSATION, BENEFITS AND REPRESENTATON

The full-salary range for this position is step 1 $89,563.73 to step 7: $120,023.26 annually. However, unless a candidate's qualifications justify, based on the Oregon Pay Equity Act requirementsand Metro's internal equity review process, the appointment will likely be made between step 1: $89,563.73 to the equity range of step 3: $98,743.96 annually.

This position is not eligible for overtime and is not represented by a union. It is classified as an Program Supervisor I.

Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions. View the classification description.

Questions?

Recruiter: Megan Warneke

Email: megan.warneke@oregonmetro.gov

Additional Information

Equal employment opportunity

All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.

Non-discrimination in hiring decisions

Metro is committed to equal employment opportunity and complies with all applicable federal, state, and local civil rights laws. Metro employment decisions - including recruitment, screening, interviewing, selection, promotion, compensation, and separation - must not discriminate based on race, color, national origin, ethnicity, religion, sex, sexual orientation, gender identity, disability, age, veteran status, or any other protected class.

Accommodation

Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.

Veterans preference

Under Oregon Law, qualified veterans may be eligible for veterans preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans preference for this job, please provide qualifying documents as instructed during the application process.

Hybrid Telework

Positions designated as "hybrid telework," meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations.

Pay equity at Metro

No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do. Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics. Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.

Online applications

Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance.

How to Apply

For tips on how to apply and more information on what the application process looks like, visit Metro's "How to apply" page.

Government Jobs

For assistance with your account or to reset your password please visit GovernmentJobs "Help and Support" page.

Metro

Led by an elected council, this unique government gives all residents of greater Portland a voice in shaping the future and provides parks, venues, services, and tools at a regional scale. We find solutions for our area's garbage and recycling that protect clean air and water; help plan land use and development to provide jobs and safe transportation; manage local venues that provide a connection to arts and culture and help keep the economy growing; protect 17,000 acres of parks and natural areas, and run the Oregon Zoo, to keep nature close to home.

As part of the Metro family, the Oregon Convention Center helps make greater Portland a great place to call home. Metro brings people together to shape the future of our area and provides parks, venues, services, and tools at a regional scale.

The Oregon Convention Center and Metro

The Oregon Convention Center (OCC) is a leading public venue in the Pacific Northwest, hosting conventions, trade shows, meetings and community events that reflect the diversity and energy of the Portland region. Recognized for its leadership in sustainability and commitment to exceptional service, OCC serves as a catalyst for Oregon's economy, generating more than $330 million annually in consumer spending and supporting thousands of jobs.

As part of the Metro family, you play a vital role in serving the people of the greater Portland region.

Family members, including eligible spouses, domestic partners, and children, are covered under most of our benefits programs. Benefits vary depending on position and full-time, part-time, and variable hour status.

This is a budgeted, regular status position with a full-time schedule. The position is eligible for these benefits:

• Medical, dental and vision health insurance
• Paid sick leave
• Paid vacation, holiday, and other leave
• Paid parental leave
• Full contribution to Oregon PERS retirement
• No-cost TriMet Hop Pass
• Employee Assistance Program
• Training opportunities
• Flexible schedules depending on position and department
• Hybrid/Telework living in Oregon /Washington depending on position and department

Metro also offers a variety of perks for all employees, including free admission to the Oregon Zoo (including ZooLights!), Oxbow and Blue Lake Regional Parks, membership discount at Lloyd Athletic Club, credit union eligibility and more. Employees also receive access to financial wellness and legal consultation services, as well as first-time home buying and ownership counseling.

Learn more about employee benefits.

Some positions are represented by a union and have additional benefits.

View union contracts here.

01

What is the highest level of education you have completed?

• Some high school (or less)
• High school diploma or GED
• Some college
• Associate degree
• Bachelor's degree
• Master's degree
• Doctorate degree

02

How many years of experience do you have related to parking operations, event operations, venue management, transportation, logistics, facilities, or guest services? Make sure this experience is reflected in your resume.

• No experience
• 1 year or less of related experience
• 1 year but no more than 2 years of related experience
• 2 years but no more than 3 years of related experience
• 3 years but no more than 4 years of related experience
• 4 years but no more than 5 years of related experience
• 5 years but no more than 6 years of related experience
• 6 years but no more than 7 years of related experience
• 7 years but no more than 8 years of related experience
• 8 years but no more than 9 years of related experience
• 9 years but no more than 10 years of related experience
• 10 or more years of related experience

03

Which best describes your experience leading staff in an operations, event, hospitality, transportation, or facility setting?

• No supervisory experience
• Experience providing informal guidance to staff
• Experience supervising small teams (1-5 employees)
• Experience managing teams of 6-15 employees
• Experience managing teams of more than 15 employees

04

Describe your leadership style and how you motivate employees to provide excellent customer service while meeting operational goals. Provide examples of this from your previous experience

05

This position manages a workforce that includes variable-hour event staff. Describe your approach to scheduling, communication, training, and employee engagement with a workforce that may not work regular schedules.

06

Describe your experience managing budgets and being accountable for revenue and expenses. In your response, include specific examples of how you have supported revenue growth and managed labor, repair, and maintenance expenses.

Required Question

Employer Oregon Metro

Address 600 NE Grand Ave

Portland, Oregon, 97232

Phone 503-797-1570

Website http://www.oregonmetro.gov