For over 25 years Quick Response Fire Protection has proudly provided the design installation maintenance inspections and repairs of fire protection systems within the tri-state area. Along the way Quick Response has grown to become the largest provider of fire protection systems in the state of New Jersey providing fire protection services to all industries and property types.Due to continued growth we are seeking a full-timeFire Sprinkler Service Department Leader to support the team in Freehold NJ. In this role you will oversee and drive the performance of our fire sprinkler service and inspection division. This leadership role is responsible for operational excellence regulatory compliance customer satisfaction profitability and team development.The ideal candidate is a hands-on leader who thrives in a fast-paced environment demonstrates strong organizational and communication skills and fosters a culture of safety accountability and continuous improvement.Responsibilities include but are not limited toOperational LeadershipDirect and manage daily service and inspection operations to maximize efficiency and meet customer commitments.Oversee work order management job tracking scheduling and timely delivery of inspection reports.Ensure proper staffing levels and allocate technicians and resources effectively.Coordinate emergency service response and manage the on-call rotation schedule.Review and approve inspection reports deficiency findings and repair proposals.Conduct site visits as needed to address customer concerns or evaluate repairinspection needs.Ensure jobs are properly set up within the correct department and aligned with company SOPs.Financial & Business ManagementManage departmental profitability including direct P&L responsibility.Review and approve daily service and inspection work for accurate and timely billing.Develop and maintain service pricing structures for inspections repairs and deficiency work.Prepare repair and deficiency quotes.Identify and follow up on repair upgrade and additional service opportunities.Develop and continuously improve processes to convert installation customers into recurring inspection clients.Track inspection deficiencies and ensure timely quotation and follow-up.Monitor job costs including materials equipment rentals subcontractors and labor.Team Leadership & DevelopmentConduct technician performance evaluations set measurable goals and provide coaching.Foster a culture of safety accountability professionalism and continuous improvement.Hold team members accountable to safety standards HR policies and company procedures.Support ongoing training and professional development.Promote teamwork and maintain strong internal communication.Compliance & SafetyEnsure all work is performed in accordance with NFPA standards statelocal codes and company policies.Obtain necessary permits and approvals for repair work.Stay current with industry regulations certifications and emerging technologies.Manage vehicle fleet operations including safety compliance maintenance tracking and GPS monitoring.Ensure inventory control procedures are in place for warehouse and vehicle stock.Customer RelationsMaintain strong client relationships through proactive and professional communication.Handle escalated customer concerns promptly and effectively.Identify opportunities for system upgrades additional services and long-term partnerships.Administrative OversightOrder and manage materials for warehouse stock vehicle inventory and job-specific needs.Ensure adherence to company processes including contracts change orders purchase orders and accounting procedures.Perform additional duties as assigned by executive leadership.Skills & CompetenciesStrong leadership presence with the ability to motivate and mentor teamsSelf-driven ambitious and results-orientedHighly organized with exceptional attention to detailEffective communicator with strong planning and training capabilitiesDemonstrates integrity accountability and pride in workmanshipAbility to work independently and collaborativelyProficient in Microsoft Word and ExcelQualifications & ExperienceMinimum 10 years of experience in fire sprinkler installation service andor inspectionsMinimum 5 years of leadership or business management experienceMinimum 2 years of direct P&L responsibilityMinimum 5 years of experience in fire protection service andor sales requiredStrong working knowledge of water-based fire sprinkler systems and applicable codesCertificationsNICET certification preferred but not requiredEducationHigh School Diploma or GED requiredAdditional technical or secondary education preferredOther RequirementsValid New Jersey Drivers LicenseAs part of the Davis-Ulmer Family of Companies we believe that investing and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leaders abilities and the ownership of their work combined with our culture and values creates something that is simply described as the Davis-Ulmer difference.Why ChooseDavis-Ulmer Family of CompaniesCompetitive Compensation We offer competitive pay rates for experienced professionals ensuring your skillsare recognized and rewarded appropriately.Comprehensive Benefits Package Enjoy an industry-leading benefits package that includes medical dental vision andadditional perks ensuring your health and well-being are taken care of.Strength of the Family The Davis-Ulmer Family of Companies with over 30 locations across the East Coast and Midwest epitomizes the strength of a team-first mindset. Embracing a culture of collaboration we unite to share knowledge resources and best practices across our network of branches. This collective approach strengthens us as a cohesive group amplifying our impact far beyond what any individual business unit could achieve alone.Backed by APi Group As a subsidiary of APi Group a publicly traded multi-billion-dollar corporation headquartered in Minnesota we provide the financial stability and support needed for success.Benefit from world-class training and leadership development opportunities backed by a powerhouse in the Fire Life Safety & Security industry.Long-Term Career RelationshipsMany of our employees have been with us for 20 years We believe in investing in the right people fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term.Values Match We prioritize hiring individuals whose values align with ours. Our commitment to value-driven recruitment is a cornerstone of our PeopleTalent Development Operating Code.DAVIS-ULMERS ENDURING PURPOSE To protect what people value most.Equal Opportunity Employer including disabled and veterans.All offers of employment are expressly contingent upon the satisfactory completion in accordance with Company policy of a pre-employment drug screening and background check.Equal Opportunity Employer including disabled and veterans.