Fire Alarm Technician

Accurately document work performed, parts used, and time spent using electronic service tickets; obtain customer signatures using concise, professional language. Conduct detailed inspections and functional tests of alarm systems, including batteries and electrical wiring; adjust and repair components as needed.

Qualifications

• High school diploma or equivalent required
• Edwards Certification a plus
• Certificate of fitness S98
• NYC SST
• Ability to stand, kneel, bend, and climb ladders for extended periods
• Capable of performing tasks at a computer workstation for prolonged durations
• Physically able to install system hardware and wiring when required
• Able to walk up and down stairs in various facility environments
• Must be able to lift, shift, and pull objects weighing up to 25 pounds
• Sufficient visual and hearing acuity to inspect, diagnose, and assist in the repair of equipment

Responsibilities

• Respond promptly to service calls for fire alarm system inspection, maintenance, and repair
• Troubleshoot and repair fire alarm systems, ensuring timely resolution of issues
• Consult with building managers to determine service and repair needs; provide recommendations for parts replacements and system upgrades
• Conduct detailed inspections and functional tests of alarm systems, including batteries and electrical wiring; adjust and repair components as needed
• Diagnose and replace malfunctioning hardware to restore full system functionality
• Ensure all systems and repairs comply with FDNY codes and applicable safety regulations
• Clearly explain system issues and demonstrate proper system operation to end users and facility managers
• Complete all job assignments on schedule, aiming to exceed customer expectations in quality and service
• Accurately document work performed, parts used, and time spent using electronic service tickets; obtain customer signatures using concise, professional language
• Participate in rotating on-call schedules for emergency service calls
• Regularly update management on the status and progress of service calls
• Adhere to all safety protocols and company procedures
• Maintain all tools and equipment in good working order
• Perform additional related duties as required by management or project needs