Fire Alarm Field Service Technician

Job Summary

This is a travel position reporting to our Wilmington, NC office, functioning as a full-time traveling field technician covering the New Mexico market. The role requires up to 100% travel within New Mexico to service client locations and equipment. A Fire Alarm Service Technician is responsible for the inspection, testing, maintenance, and repair of fire alarm systems in accordance with industry standards and regulations. This position plays a critical role in safeguarding lives and property by conducting thorough inspections, performing required maintenance, and providing expert advice to valued customers.

Key Responsibilities

• Conduct routine inspections and testing of fire alarm components, including control panels, detectors, horns, strobes, and annunciators, to verify proper operation.
• Prepare detailed reports documenting inspection findings, test results, and any related deficiencies or non-compliance issues observed, in accordance with NFPA codes and standards.
• Troubleshoot system malfunctions and perform repairs as needed, identifying and resolving issues with wiring, circuitry, devices, and software.
• Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality.
• Conduct preventive maintenance activities, such as cleaning, calibration, and battery replacement, to prolong the lifespan of fire alarm systems and prevent downtime.
• Document all service activities accurately and thoroughly, including inspection reports, work orders, parts usage, and customer notes, using the ServiceTrade operations platform.
• Work closely with Deficiency Sellers to provide detailed inspection reports, material needs, and other job-related notes to prepare and deliver repair estimates in a timely manner, always ensuring customer satisfaction.
• Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions, and provide recommendations for system upgrades or improvements.
• Work closely with Service Coordinator(s) to optimize work orders, material requisitions, and job scheduling, focusing on efficiency, productivity, and customer satisfaction.
• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures.

Location

Albuquerque, New Mexico 87189, United States

Albuquerque, NM, is a vibrant city known for its rich cultural heritage, stunning landscapes, and diverse community. It offers a unique blend of traditional and modern attractions, making it an exciting place to live and work.

Requirements

What We Are Looking For:

• High School Diploma or equivalent.
• Technical or vocational training in fire alarm systems or related field preferred.
• 3 years of experience in the servicing, maintenance, and repair of fire alarm systems in commercial and industrial settings.
• Valid State Specific license(s) for NM.
• NICET Certifications strongly preferred.
• Valid driver's license with a clean driving record and willingness to travel to client sites as needed.
• Solid understanding of fire alarm codes, standards, and regulations, including NFPA 72 (National Fire Alarm and Signaling Code) and relevant building and fire codes.
• Proficiency in reading and interpreting blueprints, schematics, and technical manuals for fire alarm equipment.
• Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues efficiently.
• Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
• Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.

Physical Requirements

• Regularly required to stand, walk, use hands to finger, handle or feel, reach with hands or arms, stoop, kneel, crouch or crawl, and occasionally lift and/or move heavy objects.
• Ability to lift and carry up to 50 pounds.
• Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings, which can potentially expose employees to noise, dust, heat stress, thermal stress, low light conditions, heights, etc.
• Capable of standing, walking, bending, and kneeling for extended periods.
• Ability to work at heights and in confined spaces as needed, which would require the use of fall protection equipment and other safety devices.
• Capable of using hand and power tools, including specialty tools resulting in cutting, grinding, drilling, fastening, and other methods resulting in torque, vibration, noise, etc.

Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.  

Equal Opportunity Employer (EEO) 
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply. 

Americans Disabilities Act (ADA) 
The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation. 

Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/  

AI Recruiting Disclosure 
We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.