M. FLYNN JEWELRY About Us: M. Flynn Jewelry has been changing the jewelry landscape in Boston for over 15 years. M. Flynn designs jewelry including engagement rings and wedding bands in-house, while curating collections from some of the industry's most sought-after designers, including Anita Ko, Brent Neale, Kwiat, Melissa Kaye, Marla Aaron. With a focus on the country's most wanted designers and M. Flynn's own custom jewelry program, the store serves the modern jewelry customer who mixes high and low pieces and seeks jewelry that fits their personality and lifestyle. Our customers are knowledgeable, stylish, and looking for jewelry that feels personal and unique. We are a small, entrepreneurial, women-owned team, and everyone plays an important role in creating the M. Flynn experience.JUNIOR SALES ASSOCIATEPosition Overview: We are looking for a motivated, personable, and detail-oriented Junior Sales Associate to join our team. This is an exciting opportunity for someone who loves jewelry, fashion, and working with people, and who wants to build a career in fine jewelry and luxury retail. The position combines sales, client service, and online order fulfillment. You'll spend time on the sales floor supporting our sales team and working directly with clients. You'll also help manage and fulfill our online business. The role is full-time and based on-site in our downtown Boston location on Waltham Street. Saturday availability is a must, as we are a busy retail environment.The first three months will focus on training: learning our products, designers, systems, and customer experience. After that, you'll be eligible for our sales commission program and will take on more responsibility for your own sales.You don't need to know everything about jewelry. We can teach you. We're looking for someone with a great attitude, strong people instincts, and a desire to learn and growKey Responsibilities: Sales and Client ExperienceWelcome and engage clients on the sales floor, creating a warm, personal shopping experienceSupport the sales team with client appointments, sales, follow-up, and customer serviceBuild strong product knowledge across all M. Flynn collections and designers, and learn to present and sell them with confidenceHelp clients with purchases, returns, exchanges, repairs, and other service needsOnline Sales and Order FulfillmentProcess and fulfill online orders accurately and efficientlyPrepare jewelry for shipment, including quality checks, packaging, and shippingMonitor online orders and keep clients updated on order statusStore and Team SupportAssist with merchandising, inventory, receiving, and maintaining the sales floorKeep the store organized, polished, and client-readySupport special projects, events, trunk shows, and other store initiativesPitch in wherever needed in our fast-paced small-business environmentAdditional DutiesParticipate in daily store set up and break downMust work Saturdays on a regular basis
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